Upland Self Storage is a part of StorAmerica Management, which has been providing self-storage services since 1999. Based in Irvine, California, the company owns and operates over 75 properties across California, Arizona, and Nevada, with a total of 4.9 million square feet of space. Known for its robust customer service relationship, it also extends its services as an option amongst the movers in Upland, CA. StorAmerica offers month-to-month leases, vehicle, boat, and RV storage, and online rental services. The company holds an 'A+' Better Business Bureau accreditation and offers convenient amenities, such as free moving trucks and an extensive Storage Guide to assist customers in selecting the appropriate storage unit.
Upland Self Storage
based on 131+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Upland Self Storage
Additional Cities Served: Claremont
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
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Customer Reviews of Upland Self Storage
We analyzed and organized the customer reviews of Upland Self Storage in Upland, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Upland Self Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
7.51/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“gave it the lowest rating due to negative experience”
“gave no stars due to rat infestation”
“Amazing customer service”
“very disappointing and had to remove my belongings”
2. Affordability
8.81/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“decent rate makes it affordable”
“best prices around”
“at a great price”
“have competitive rates”
3. Communication
8.64/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“can't get a status on my claim”
“never an answer for my claim status”
“Helpful customer service”
“They take the time to explain the process”
4. Friendliness
9.54/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Make you feel comfortable”
“Julie is very friendly”
“they are friendly”
“staff was friendly and helpful”
5. Will Hire Again
7.54/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“never allow my things to be stored here again”
“will never allow my things stored here again”
“Super easy process”
“I've given up and removed my belongings”
6. Professionalism
7.95/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Very professional in explaining the process”
“employees that don't care about customer's belongings”
“Yuliana was very professional”
“staff was professional”
7. Conflict Handling
3.45/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no help with the claim process”
“can't provide me with a reference number or anything”
“did not resolve the rat problem as promised”
“Yuliana Benitez tried to help and make the experience easy”
8. Precision & Care
4.18/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“rats damaged my items”
“rats damaged most of my things”
“rat droppings imply items not handled with care”
Great Crew Members
| Julie | Julie informed about the one-time truck use policy. |
| Julie | very friendly, organized and professional |
| Eleanor | Thanks for everything Eleanor! |
| Julie | Julie made the process easy and was helpful |
| Julie | Julie was very helpful and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Upland Self Storage
2026 W Foothill Blvd, Upland, CA, 91786
+1 909-920-4400
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