Cross Country Moving USA

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based on 196+ data points
Circle Info

About Cross Country Moving USA

Cross Country Moving USA is a professional moving company led by founder Guy Weis, who brings nearly 25 years of experience in the moving industry to the table. This company boasts a rich history and more than 30 years of experience in the business. Customers can expect a range of services, including expert packing and moving assistance from start to finish. Although their base location is not specifically stated, their long-distance services hint at a broad operation area. What sets Cross Country Moving USA apart from other movers in Los Angeles, CA is the direct involvement and expertise of the founder, which underscores their commitment to quality service and customer satisfaction.

Additional Cities Served: Tehachapi, Hidden Hills

Moving Services

  • Long-Distance Services
  • Storage
  • Packing
  • Local Moves
  • Cross-Country Moves
  • Piano Moving
  • Pool Table Moving
  • Appliance Moving
  • Furniture Moving
  • Commercial Moves
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 05/25/24

USDOT

2552260

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Cross Country Moving USA

We analyzed and organized the customer reviews of Cross Country Moving USA in Los Angeles, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Cross Country Moving USA based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.45/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

every aspect of this service meets or exceeds expectations

received excellent quality of care

everything went well from making the reservation to paying the bill

they presented themselves in the most businesslike manner

2. Punctuality

7.99/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

They arrived right on time

delivery over 40 days late

team arrive promptly and on time

Everything Arrive on time

3. Affordability

6.79/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

really cost-effective

very economical quote

cost more than $8,000

worked with us on our budget

4. Communication

6.5/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

dedication to customer satisfaction was evident

refusing to answer phone calls or emails

they attempted to charge for extra storage badly

From when we called them to when we unpacked, they were amazing

5. Stick to Prices

2.92/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

tried to overcharge for storage before the due time

they will take advantage of you

cost 2K over what they estimated

accurate quote with 0 surprises

6. Speed

8.15/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

Quickly packed everything

very slow delivery

only sent one person, took several hours

packing was done SO fast

7. Friendliness

9.23/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they were amazing

staff were polite and hardworking

crew are charming, and we shared some laughs

Johnathan was very nice and patient

8. Will Hire Again

8.2/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

wouldn't hesitate to recommend this business to others

would hire them again

would definitely let them know if need to move again

dedication to customer satisfaction was evident

9. Professionalism

8.27/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

presented themselves in the most businesslike manner

dedication to customer satisfaction was evident

skilled, reliable, and careful

conducted themselves outstandingly

10. Conflict Handling

2.68/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

lost a box and were unhelpful

no reimbursement or response to resolve issues

sought legal guidance due to refusal to rectify

they denied my claim even with detailed photos

11. Precision & Care

7.6/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

possessions were transported with courtesy and assistance

careful transportation

handled my fragile items with care

no items were damaged

Customer Insights icon

Customer Insights

Interstate Move Duration: 6 days from 4 reviews

Great Crew Members icon

Great Crew Members

Michaelwill get in touch with them and have Michael handle everything
GuyGuy made the experience comforting
Lisa,MartinLisa was very helpful, Martin from the pickup team
SandySandy at the office was impressive
ManuelManuel did a great job with pickup and delivery
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Cross Country Moving USA

Location
18425 Burbank Blvd, Tarzana, CA, 91356
Phone
(844) 646-0016
Link
Google
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