Ornelas Packing & Moving Review
Looking to hire Ornelas Packing & Moving? See our detailed 11-point review based on our independent analysis of Ornelas Packing & Moving, 40 other Santa Rosa moving companies, and 1,947 moving companies in California.
Ornelas Packing & Moving has an overall score of 9.02 out of 10. Based on our extensive analysis, this is a Superb score and places it in the top 83.75% of all movers in California and the top 89.99% of moving companies nationwide. They score better than 1,630 movers in California.
Key Takeaways:
- Overall rating: 9.02 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Ornelas Packing & Moving, a locally and family-owned company based in Santa Rosa, California, serves a broad area encompassing Marin and Sonoma County and extends to the San Francisco Bay Area, including cities such as San Jose. They have years of experience in the moving industry and offer a range of services to make relocations as convenient and stress-free as possible. What sets Ornelas apart is their commitment to careful handling and respect for clients' valuables, skillfully wrapping and managing items. They provide full-service packing and moving, including loading and unloading, and they promise not to cancel even on last-minute bookings. They also specialize in local residential relocations and long-distance moves, with tailored services available depending on customer needs. Their service flexibility, combined with a strong emphasis on customer satisfaction and competitive pricing, marks Ornelas Packing & Moving as a dependable choice for managing stressful moves.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Ornelas Packing & Moving & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.28 | ↑ 11.8% | 24 | 0 | 100.0% | |
| Punctuality | 8.82 | ↑ 10.6% | 6 | 0 | 100.0% | |
| Affordability | 8.94 | ↑ 18.0% | 7 | 0 | 100.0% | |
| Communication | 8.91 | ↑ 19.9% | 9 | 0 | 100.0% | |
| Speed | 8.98 | ↑ 6.4% | 6 | 0 | 100.0% | |
| Friendliness | 9.37 | ↑ 7.3% | 15 | 0 | 100.0% | |
| Will Hire Again | 9.17 | ↑ 14.0% | 23 | 0 | 100.0% | |
| Professionalism | 9.17 | ↑ 12.2% | 13 | 0 | 100.0% | |
| Precision & Care | 9.33 | ↑ 17.7% | 15 | 0 | 100.0% |
Recent Ornelas Packing & Moving Reviews
Quality - 9.28/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.82/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 8.94/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.91/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 8.98/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.37/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.17/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.17/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.33/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Ornelas Packing & Moving
- Full Service Moving & Packing
- Packing Services
- Local Movers
- Moving Labor
- Long Distance Moving Services
- Last Minute Movers
- Loading and Unloading
- Packing & Unpacking
- Furniture Disassembling and Reassembling
- Office Moves
Licenses
State & federal license information
California Moving License
Status: Active (last checked: 12/06/24)California Moving License Information
- License Number: CAL-T200343
- License Status: Active
- Date Issued: -
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 1/11/25)- USDOT: 4106089
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
1
Registered Drivers
10/17/24
Most Recent USDOT Update
1
Annual Interstate Miles (2024)
Detailed Customer Insights
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Awards
Contact Ornelas Packing & Moving
- 571 Colgan Ave, Santa Rosa, CA, 95404
- (707) 692-4678
- https://www.ornelasmovers.com/
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How we ranked the top California movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in California.
Rating Methodology
Here's the methodology we used to come up with the best movers in California:
Our original review-based ranking algorithm
We started with a total of 1,947 companies that offer moving services in the California area.
From these 1,947 companies, we analyzed a total of 432,661 reviews dating all the way back to April 2005.
We also reviewed a total of 571 state and federal moving licenses from these 1,947 companies and 6,412 different 3rd party review and social profiles.
Each of the ~432,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 1,419,697 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 151,161 Santa Rosa moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every California moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
