Careful Moving & Storage is a professional moving company based in Santa Rosa, offering services in Sonoma, Marin, Mendocino, and Napa Counties since 1963. They provide a range of services including local and long-distance moving, commercial and residential moving, 24-hour operations, freight shipping, partial or full packing and unpacking, and long and short-term storage. The company also specializes in piano moving, antique restoration storage, furniture and sofa disassembly, and crating of fine art, marble, and antiques. Careful Moving & Storage is known for its exceptional customer service, well-trained uniformed personnel, and its commitment to giving customers a great moving experience.
Careful Moving & Storage
based on 480+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Careful Moving & Storage
Additional Cities Served: Napa, Petaluma, Rohnert Park, Windsor, Ukiah, Larkspur, HealdsburgShow More >
Moving Services
- Local Moving Services
- Long Distance Moving Services
- Storage Services
- Professional Packing
- Office Moving
- International Moving
- Crating
- Safe Moving
- Containerized, Temp-Controlled Storage
- Receiving & Temp-storage for designers, hospitals, contractors, etc.
California Moving License
Active
Last Checked: 12/10/24USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Careful Moving & Storage
We analyzed and organized the customer reviews of Careful Moving & Storage in Santa Rosa, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Careful Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
7.08/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“highly recommend Careful Movers”
“Awesome service and would use them again”
“Great work by movers”
“great work by movers”
2. Punctuality
6.44/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“were prompt and on time”
“They were timely”
“at the promised time”
“the loading crew was on time”
3. Affordability
7.37/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Very reasonable prices”
“felt company had the best pricing”
“gave away durable medical equipment for free”
“final price ended up being cheaper than quoted”
4. Communication
6.03/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“customer service is amazing”
“Very good communication”
“not returning calls, poor handling of situation”
“Sam informed me about any extra charges”
5. Stick to Prices
6.17/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“refused to refund for additional time”
“informed me of any extra charges so I could budget”
“estimate was just about spot on”
“the estimate was honest and fair”
6. Speed
7.2/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“half-assed entire move”
“got our belongings into the house very quickly”
“moved out faster than estimated”
“efficiently proceeded to move all our things”
7. Friendliness
8.84/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“personable crew”
“Wyatt was absolutely helpful and cared”
“Robert and Grant are very friendly and helpful”
“they are friendly”
8. Will Hire Again
6.65/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would highly recommend and hire again”
“will be my first call if I ever need a mover”
“Definitely use them again”
“recommend this company and would hire again”
9. Professionalism
7.25/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional and courteous”
“Experienced, professional, and thorough”
“crew was very professional”
“unprofessional conduct by sales rep”
10. Conflict Handling
2.81/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“refused to refund and did not own the mistake”
“Sam went up and beyond for me”
“refused to compensate for damages and did not acknowledge mistakes”
“owner was uncooperative in resolving issues”
11. Precision & Care
7/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“were careful with my items”
“all of my items arrived in perfect condition”
“handled our stuff with care”
“careful with items and no damage to walls/paint”
Great Crew Members
| Wyatt, Roy, Cody | exceeded expectations and top of their game |
| Wyatt | Wyatt was absolutely helpful and cared even though it wasn't his responsibility |
| Grant, Robert | Professional and excellent work led to recommendation |
| Robert, Grant | they saved the day for me |
| Sam, Cody, Tyler | Sam was kind and went above and beyond, Cody and Tyler were quick and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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