ThunderHorse Moving & storage

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ThunderHorse Moving & storage
MoversChevron RightCaliforniaChevron RightLos AngelesChevron RightThunderHorse Moving & storage
Superb
based on 383+ data points
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About ThunderHorse Moving & storage

ThunderHorse Moving & Storage is a moving and junk removal service based in Los Angeles, California. The company has been in operation for nine years, offering 5-star PODS loading services. In 2018, they expanded to offer local moving services with a truck. By 2023, ThunderHorse plans to also provide a dedicated junk removal service. The company prides itself on being local, offering hardworking men and trucking services to help clients move into new houses or remove unwanted junk. ThunderHorse Moving & Storage differentiates itself by its commitment to on-time service and dedication to helping the community keep their homes clean.

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Moving Services

  • Local movers
  • Junk removal
  • PODS loading services
  • Trucking service
  • Relocation services
  • House moving
  • Belongings removal
  • On-time junk removal
  • Dedicated junk removal service
  • Men power and trucking service

Awards

Top 10 Movers in Los Angeles, CA 2024 award

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Customer Reviews of ThunderHorse Moving & storage

We analyzed and organized the customer reviews of ThunderHorse Moving & storage in Los Angeles, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for ThunderHorse Moving & storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.45/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

they helped me with a same day move and were efficient

Jorge and his team did an amazing job

great work by movers

great work by movers

2. Punctuality

9.59/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

helped me with a same day move

were on time

they were on time

they were on time

3. Affordability

9.14/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

their pricing was great compared to other companies

mindful of our budget

paid a bit less than expected

Not only affordable

4. Communication

8.73/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

my request was answered very quickly

up front about everything

submitted multiple emails with no response

Jorge is an excellent communicator

5. Stick to Prices

8.64/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

no surprises on the bill

no hidden fees

No hidden fees or additional charges

no issue with the price being fair

6. Speed

9.68/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

they was fast

expeditious during the move

Fast, friendly, and efficient

fast

7. Friendliness

9.65/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

so friendly

team went above and beyond

team was courteous & very nice

they are friendly

8. Will Hire Again

9.28/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

definitely letting my peoples know about them

no reason to go with anyone else

recommend this company and would hire again

recommend this company and would hire again

9. Professionalism

9.27/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

professional movers

crew were professional and patient

did not have proper tools for the job

very professional and hardworking people

10. Conflict Handling

5/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

only offering a partial refund unsatisfactorily

insure item were packed properly

They corrected any unsatisfactory part of the move

11. Precision & Care

9.3/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

very careful when they moved my cumbersome sleeper sofa

took great care with my furniture

my things arrived in the same condition

substantial damage done to home

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Great Crew Members

JorgeJorge and his team did amazing work
Jorgeprofessional, patient, and quick response
Jorge S.Jorge was the point person and unresponsive
JorgeJorge worked around our needs, excellent at communicating, and led the team well
JorgeJorge made the moving process easier and manageable
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact ThunderHorse Moving & storage

Location
Santa Monica, CA, 90401
Phone
(877) 217-7959
Link
Facebook
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