Bernardo Moving & Storage

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MoversChevron RightCaliforniaChevron RightSan DiegoChevron RightBernardo Moving & Storage
based on 663+ data points
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About Bernardo Moving & Storage

Bernardo Moving & Storage has been providing top-quality moving services for over 40 years as a trusted moving company in San Marcos, California. As an agent for Mayflower and with over 100 years of combined experience, their professional staff delivers personalized services for both residential and commercial clients. They offer local and long-distance moving, as well as specialized moving services for items like pianos and fine art. Their service area includes San Diego, CA, Carlsbad, Oceanside, Vista, and surrounding cities. In addition to moving services, Bernardo Moving & Storage also offers both residential and commercial storage solutions.

Moving Services

  • Local and long distance moves
  • Commercial relocation
  • Residential storage
  • Commercial storage
  • Piano relocation
  • Fine art and antiques relocation

California Moving License

Revoked

Last Checked: 12/06/24

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Customer Reviews of Bernardo Moving & Storage

We analyzed and organized the customer reviews of Bernardo Moving & Storage in San Diego, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Bernardo Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.66/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

worked hard making sure we were happy with results

horrible experience

great work by movers

efficient and careful with belongings

2. Punctuality

7.88/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

showed up exactly on time

arrived earlier than expected

showed up late

on time

3. Affordability

7.68/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

extremely honest with pricing and hours

mentioned competitive pricing

expected nearly flawless service for the cost

they offer cheap contracts

4. Communication

7.35/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Lisa doesn't call as promised

Raquel was disrespectful, rude, and condescending

Great communication

communication issues encountered

5. Stick to Prices

5.36/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

refunded me when the move took less time

no refund given although finished early

Estimate based on stuff, not hourly.

I highly recommend this moving company

6. Speed

8.85/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

efficient

Delivery time was faster than expected

very efficient movers

efficient in their work

7. Friendliness

8.57/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Raquel was rude and condescending

they are unfriendly

very professional, helpful, and friendly

Remembers pertinent details, great notes.

8. Will Hire Again

7.04/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would hire again due to satisfaction with service

so traumatized by the experience

Wouldn’t use them again.

would not hire again because of no follow-up

9. Professionalism

7.4/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

toddlers on crack could have done better

Jeffrey was very unprofessional and rude.

worked hard with 100% respect and integrity

incredibly professional and responsive

10. Conflict Handling

2.45/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

no response or follow-up after payment

did not right the wrong after damaging items

refuse to replace lost desk part.

never sent the check as promised.

11. Precision & Care

7.12/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

carefully navigated stairs and tight hallways with big furniture

belongings were treated like garbage and damaged

they were rushing and broke items

handled my belongings as if they were their own

Customer Insights icon

Customer Insights

Local Move Duration: 7.25 hours from 4 reviews

Interstate Move Duration: 23 days from 3 reviews

Great Crew Members icon

Great Crew Members

Lisa, Kylegreat in working with and very professional
Bernardo,LisaBernardo was amazing. Lisa answered questions promptly.
Lisa,Matthewgreat care and communication throughout the move
Everyoneeveryone in their crew made it a joy
Lisa, Kyle, Josué, Taiu, RomanLisa and Kyle for excellent communication, Josué, Taiu and Roman for ensuring everything was in order and undamaged
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Bernardo Moving & Storage

Location
195 Bosstick Blvd # 100, San Marcos, CA, 92069
Phone
(858) 487-6683
Link
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