Ace Moving - San Jose Review
Looking to hire Ace Moving - San Jose? See our detailed 11-point review based on our independent analysis of Ace Moving - San Jose, 66 other Santa Clara moving companies, and 1,946 moving companies in California.
Ace Moving - San Jose has an overall score of 8.62 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 70.6% of all movers in California and the top 78.34% of moving companies nationwide. They score better than 1,373 movers in California.
Key Takeaways:
- Overall rating: 8.62 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Ace Moving, based in San Jose, has been serving locals for 37 years in the San Francisco Bay Area. The company offers local and long-distance moving services within Santa Clara, CA and its neighboring states, Nevada, Oregon, and Arizona. As a small, locally-operated firm, Ace Moving provides services for homes of various sizes, including full packing and moving services, loading and unloading, assembly and disassembly, and honest pricing. Ace Moving's staff undergo rigorous training in both moving and customer service, ensuring an efficient and stress-free process.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Ace Moving - San Jose & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.35 | ↑ 12.6% | 36 | 0 | 100.0% | |
| Punctuality | 9.23 | ↑ 15.6% | 14 | 0 | 100.0% | |
| Affordability | 8.57 | ↑ 13.1% | 6 | 0 | 100.0% | |
| Communication | 8.78 | ↑ 18.1% | 10 | 0 | 100.0% | |
| Stick to Prices | 7.30 | ↑ 22.4% | 2 | 0 | 100.0% | |
| Speed | 9.29 | ↑ 10.1% | 13 | 0 | 100.0% | |
| Friendliness | 9.23 | ↑ 5.7% | 15 | 0 | 100.0% | |
| Will Hire Again | 9.27 | ↑ 15.2% | 36 | 0 | 100.0% | |
| Professionalism | 9.31 | ↑ 13.9% | 22 | 0 | 100.0% | |
| Conflict Handling | 5.19 | ↑ 27.6% | 1 | 0 | 100.0% | |
| Precision & Care | 9.28 | ↑ 17.1% | 18 | 0 | 100.0% |
Recent Ace Moving - San Jose Reviews
Quality - 9.35/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.23/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 8.57/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.78/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 7.30/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.29/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.23/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 9.27/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.31/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 5.19/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.28/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Ace Moving - San Jose
- Local Moving
- Long Distance Moving
- Office Moving
- Moving With Storage
- Loading Help
- Unloading Help
- Flat Rate
- Overnight
- Packing Day
- Moving and Storage
Licenses
We do not currently have license data to display for Ace Moving - San Jose
Detailed Customer Insights
Based on our analysis of Ace Moving - San Jose's customer reviews:
4.5 hrs
Local Move Duration
based on 3 reviews
Error. Please try again later.
Awards
Contact Ace Moving - San Jose
- 276 Tradewinds Dr # 12, San Jose, CA, 95123
- (408) 673-8739
- https://acemovingco.com/branches/san-jose-movers/
Follow Ace Moving - San Jose:
How we ranked the top California movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in California.
Rating Methodology
Here's the methodology we used to come up with the best movers in California:
Our original review-based ranking algorithm
We started with a total of 1,946 companies that offer moving services in the California area.
From these 1,946 companies, we analyzed a total of 432,661 reviews dating all the way back to April 2005.
We also reviewed a total of 571 state and federal moving licenses from these 1,946 companies and 6,411 different 3rd party review and social profiles.
Each of the ~432,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 1,419,697 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 151,435 Santa Clara moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every California moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
