Puma Moving Company is a top-rated local moving company based in San Francisco, CA. As a reliable mover in the San Francisco Bay Area, Puma offers a full line of customized moving services for both residential and commercial clients, with experience in handling small moves with only a few items to full-furniture home relocations. In addition to their professional moving services, Puma also provides full-service storage options for their customers. Established in 2023, Puma Moving Company has quickly become a trusted and highly recommended mover, committed to delivering top-notch services for a smooth moving experience. If you are seeking for more options in moving services, you might want to check the list of the experienced movers serving San Francisco, CA.
Puma Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Puma Moving Company
Additional Cities Served: Richmond, Milpitas, Alameda, San Rafael, Pacifica, Martinez, Pleasant HillShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Full Service Storage
Awards
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Customer Reviews of Puma Moving Company
We analyzed and organized the customer reviews of Puma Moving Company in San Francisco, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Puma Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“extorted by the movers”
“Puma moved us smoothly”
“can't recommend them enough and would hire again”
“recommend them enough”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they arrived early”
“they arrived on time”
“on-time arrival”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“economical”
“Great price”
“prices are a bit cheaper than others”
“attempted to charge $1,000 for boxes and materials”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Zena is always so responsive during the booking process”
“Zena is always so responsive during the booking process”
“responded to every request”
“Communicated with us consistently and kept us updated”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not stick to quoted prices”
“did not stick to ethical practices”
“sued for payment unfairly ”
“did not stick to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“efficient”
“the moving team is efficient”
“moving team is efficient”
“crews are always efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“friendly”
“the moving team is friendly”
“moving team is friendly”
“crews are thoughtful”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not recommend for anyone to use this service”
“would hire again”
“can't recommend them enough and would hire again”
“can't recommend them enough”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“the moving team is professional”
“moving team is professional”
“crews acted professionally”
“Movers were diligent about their job”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not attempt to right any wrongs”
“did not attempt to rectify their failures”
“didn't take responsibility for breaking a tree”
“Zena rectified the overcharge for packing materials”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“very mindful of the furniture/belongings being moved”
“mindful the furniture/belongings being moved”
“crews are always efficient and thoughtful”
“aside from one piece of furniture, everything was smooth”
Customer Insights
Hourly Minimum: 2.75 hours from 4 reviews
Local Move Duration: 3 hours from 58 reviews
Great Crew Members
| Zena | Zena is always so responsive during the booking process |
| Zena | responsive and helped with the booking process |
| Zena | helped to make my move smooth |
| Zena, Khyll, Brentley | provided excellent service, coordination, and were very good at their job |
| Zena | Managing scheduling and payment has been pleasant |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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