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Master Movers Review

Updated Jun 5, 2025

Looking to hire Master Movers? See our detailed 11-point review based on our independent analysis of Master Movers, 121 other San Francisco moving companies, and 1,946 moving companies in California.

Master Movers has an overall score of 8.35 out of 10. Based on our extensive analysis, this is a Very Good score and places it in the top 61.18% of all movers in California and the top 69.93% of moving companies nationwide. They score better than 1,190 movers in California.

Key Takeaways:

  • Overall rating: 8.35 out of 10
  • Highest 11-point rating category: Speed
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Master Movers is a licensed, full-service moving and storage company serving the San Francisco Bay Area. In business for 20 years, it is committed to providing high-quality relocation services at competitive prices. Its team of experts is skilled in every aspect of the process, from packing to loading and unloading. They will take care of all your residential and commercial moving needs with personalized attention to detail, whether you’re moving your home to another part of the town or relocating your office across California. If you are looking for movers in San Francisco, CA, it is a great idea to explore numerous options to ensure you're making the best decision for your relocating needs. Master Movers has modern haulage vehicles equipped with state-of-the-art communication and navigation technology, ensuring complete efficiency in every job it takes. It has an A+ rating from the Better Business Bureau and is a member of the American Moving and Storage Association.

Our Research

  • Analyzed 392 total reviews
  • Reviewed 6 social profiles and review listings
  • Checked for license verification at BHGS & FMCSA
  • Crunched 2,194 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality9.03↑ 8.7%3383391.1%
Punctuality9.39↑ 17.6%1811094.8%
Affordability8.72↑ 15.1%1381391.4%
Communication7.50↑ 1.0%963275.0%
Stick to Prices6.74↑ 13.1%592372.0%
Speed9.57↑ 13.3%235797.1%
Friendliness9.39↑ 7.5%1931095.1%
Will Hire Again8.85↑ 10.0%3373989.6%
Professionalism9.10↑ 11.4%1931592.8%
Conflict Handling4.47↑ 9.9%202940.8%
Precision & Care9.05↑ 14.2%1771691.7%

Recent Master Movers Reviews

Quality - 9.03/10

Overall quality of the service provided on moving day.

Recent Customer Praises
Overall satisfied with service
Recent Customer Complaints
Extremely dissatisfied with high price drastically increased from quote.
WORST moving experience ever
they quadrupled the rate
terrible experience
Overall Review Distribution
Positive
338 (91.1%)
Negative
33 (8.9%)

Additional Details

Moving Services Offered by Master Movers

  • Cheap moving services
  • Local moving services
  • Long-distance moving services
  • Cross-country moving services
  • Small moving services
  • Piano moving services
  • Appliance moving services
  • Last-minute moving services
  • Furniture moving services
  • Packing services

Awards

Master Movers Rating Image 2025 award
Top 10 Movers in San Francisco, CA 2022 award

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How we ranked the top California movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in California.

Rating Methodology

Here's the methodology we used to come up with the best movers in California:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 1,946 companies that offer moving services in the California area.

From these 1,946 companies, we analyzed a total of 432,661 reviews dating all the way back to April 2005.

We also reviewed a total of 571 state and federal moving licenses from these 1,946 companies and 6,411 different 3rd party review and social profiles.

Each of the ~432,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 1,419,697 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 151,815 San Francisco moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every California moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.40/10 avg in California from 263,079 reviews

Punctuality

Did the crew show up on-time with the required equipment?

8.18/10 avg in California from 102,626 reviews

Affordability

How affordable was the moving service?

7.74/10 avg in California from 66,744 reviews

Communication

Responsiveness before, during, and after the move.

7.72/10 avg in California from 109,154 reviews

Stick to Prices

Was the final price consistent with the original quote?

6.38/10 avg in California from 40,243 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.55/10 avg in California from 126,687 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.82/10 avg in California from 146,451 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.15/10 avg in California from 264,333 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.29/10 avg in California from 147,205 reviews

Conflict Handling

How well the company responds to accidents and issues.

4.44/10 avg in California from 27,920 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

8.10/10 avg in California from 132,052 reviews