Master Movers is a licensed, full-service moving and storage company serving the San Francisco Bay Area. In business for 20 years, it is committed to providing high-quality relocation services at competitive prices. Its team of experts is skilled in every aspect of the process, from packing to loading and unloading. They will take care of all your residential and commercial moving needs with personalized attention to detail, whether you’re moving your home to another part of the town or relocating your office across California. If you are looking for movers in San Francisco, CA, it is a great idea to explore numerous options to ensure you're making the best decision for your relocating needs. Master Movers has modern haulage vehicles equipped with state-of-the-art communication and navigation technology, ensuring complete efficiency in every job it takes. It has an A+ rating from the Better Business Bureau and is a member of the American Moving and Storage Association.
Master Movers
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Master Movers
Additional Cities Served: Oakland, Berkeley, Richmond, Alameda, South San Francisco, Petaluma, San RafaelShow More >
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- Small moving services
- Piano moving services
- Appliance moving services
- Last-minute moving services
- Furniture moving services
- Packing services
California Moving License
Suspended
Last Checked: 12/06/24Awards
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Customer Reviews of Master Movers
We analyzed and organized the customer reviews of Master Movers in San Francisco, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Master Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Overall satisfied with service”
“Extremely dissatisfied with high price drastically increased from quote.”
“WORST moving experience ever”
“they quadrupled the rate”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“delivered 2 weeks early, not on scheduled time”
“the movers arrived promptly on time”
“They showed up exactly on time”
“long periods of inactivity, not punctual”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Reasonable pricing”
“Experienced extremely high and unexpected increase in cost.”
“charged DOUBLE the quoted amount”
“they quote low then quadruple the rate”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“HUNG UP ON US while they had our stuff”
“do not respond when you call”
“would not reimburse us for damage or storage fees”
“Conrad was irritated and dismissive on the phone”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“No hassles with $”
“did not stick to original quoted price”
“Did not honor the initial quoted price of $1915.90.”
“quoted an amount much lower than charged”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“They were quick”
“slow to deliver”
“tried to deliver 2 weeks early, causing delays”
“taking long breaks and slow to move items”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“They were friendly”
“one of the movers was visibly ill and not wearing a mask”
“everyone was rude”
“one mover was visibly ill and unprofessional”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Overall no complaints”
“would not hire again”
“Would definitely not hire this company again.”
“never EVER use this place again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Unprofessional handling of price change situation.”
“very unprofessional”
“movers were not professional, dropping items”
“would not reimburse us for damage or storage fees”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Did not show an attempt to right the wrongs complained about.”
“Conrad was dismissive and unhelpful about issues”
“would not right the wrong of damaged items”
“will not reimburse for damage or storage fees”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Movers wrapped all my furniture in blankets and plastic”
“damaged all of our boxes and furniture”
“dropped several items and damaged a doorframe”
“most of our belongings were damaged”
Customer Insights
Hourly Minimum: 2.25 hours from 8 reviews
Local Move Duration: 3.5 hours from 57 reviews
Interstate Move Duration: 2 days from 8 reviews
Great Crew Members
| Conrad | praised for efficiency and organization |
| Christian | only Francisco was noted negatively |
| Alfredo, Manuel, José | super intuitive and efficient |
| Francisco | Francisco is outstanding and observed twice |
| Conrad | Conrad personally ensured right amount of movers and timeline. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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