This national moving company with a location in San Francisco stands out from other companies in the area due to its specialization in small moves, furniture delivery, and junk removal. Unlike other moving companies, Lugg is available on an on-demand basis, with turnaround times as short as 30 minutes. Whether you need your new furniture delivered from the store, donations hauled, or junk removed, Lugg's convenient services can make your small move or delivery easy. In San Francisco, Lugg has three sizes of moving vehicles available and can deliver from over twenty major chains, making it an excellent option for those looking for a quick and affordable moving solution in San Francisco, CA.
Lugg - On-Demand Moving & Delivery
based on 4579+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Lugg - On-Demand Moving & Delivery
Additional Cities Served: Oakland
Moving Services
- Store delivery
- Small moves
- Used items
- Donations
- Storage moves
- Junk removal
- Furniture delivery
- Same day delivery
- Pickup from any store
- Local moves
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Customer Reviews of Lugg - On-Demand Moving & Delivery
We analyzed and organized the customer reviews of Lugg - On-Demand Moving & Delivery in San Francisco, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Lugg - On-Demand Moving & Delivery based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
7.5/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Great service”
“wonderful experience”
“use them ALOT and they are really good”
“efficient work”
2. Punctuality
7.84/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“were on time”
“Polite and punctual”
“on time”
“arrive when you want them to come”
3. Affordability
5.97/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“reasonable cost”
“Cost effective”
“Price could be better”
“A little costly”
4. Communication
5.07/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“great customer service”
“appreciated the notifications from the app”
“they worked with me on the incorrect location”
“Easy to book”
5. Stick to Prices
3.51/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no adjustment in price for extra services”
“charged me the quoted $436.00 for the move”
“did not reasonably adjust charges for overbooking situation”
“scam-like behavior with check”
6. Speed
8.5/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“worked efficiently together”
“Efficient and fast”
“efficient service”
“efficient in moving process”
7. Friendliness
9.37/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Both gentlemen seemed nice”
“friendly”
“Polite and punctual”
“every Lugger has been courteous”
8. Will Hire Again
7.04/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“Great service”
“would hire again”
“recommend this company and would hire again”
9. Professionalism
7.31/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional”
“Roman and Robert did a great job”
“every Lugger has been professional”
“great as a team”
10. Conflict Handling
2.23/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“not willing to help out”
“they would not repay fair value”
“did not rectify the situation, canceled claim unfairly”
“customer service was unwilling to take responsibility”
11. Precision & Care
6.22/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“careful”
“they were very careful”
“Handled my items with care”
“very careful with my things”
Customer Insights
Cost: $ 272.00 from 28 historical data points
Local Move Duration: 1 hours from 57 reviews
Great Crew Members
| Diego | Diego was great, on time, professional, careful, and friendly |
| Roman, Robert | Roman and Robert did a great job |
| Diego, Manuel | incredible problem solvers and very warm |
| Christian, Luther | Fantastic experience and delivered safely & speedily |
| Christian, Ricardo | very efficient, fast, friendly, and courteous |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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