Based in San Francisco, Jay’s Small Moves specializes in affordable, reliable, and efficient moving services. Serving families and businesses, the locally-owned and operated company performs local and long-distance relocations within 100 miles of the Bay Area. It prides itself on delivering excellent customer service with every job. Making moves a breeze for more than ten years, Jay’s Small Moves has trucks and well-trained movers that can handle relocations of any size. From packing and unpacking boxes and loading and unloading trucks to disassembling and reassembling furniture, this fully licensed and insured SF moving company gives you the peace of mind you deserve.
Jay's Small Moves
Exceptional
based on 5457+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Jay's Small Moves
Additional Cities Served: South San Francisco, San Rafael, San Bruno, Pacifica, Menlo Park, Burlingame, San CarlosShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Local Moving Services
- Packing & Unpacking
- Furniture Assembly & Disassembly
- Loading & Unloading
- Small Office Moves
- Large Office Moves
- Long-Distance Moving
- Cross-Country Moving
California Moving License
Active
Last Checked: 12/06/24USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of Jay's Small Moves
We analyzed and organized the customer reviews of Jay's Small Moves in Mountain View, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Jay's Small Moves based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.63/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“amazing and efficient team”
“Incredible service”
“amazing efficiency and professionalism”
“completely converted us to using moving services”
2. Punctuality
9.6/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“show up on time”
“was on time”
“called to let me know they were on their way”
“Team was in time”
3. Affordability
9.34/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Price is in line with the average in the Bay Area”
“reasonably priced”
“great value compared to other companies”
“can't beat their prices”
4. Communication
9.14/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“very organized and responsive to questions”
“excellent communication”
“my communication preferences have not been respected”
“checked in with us multiple times”
5. Stick to Prices
9.32/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“moved efficiently and with care”
“Charges were exactly as anticipated”
“estimate of amount of work was correct”
“no unexpected hidden fees”
6. Speed
9.75/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“done under 3 hours”
“Very fast move”
“super-efficient at packing”
“made moving tricky and heavy pieces look like a breeze”
7. Friendliness
9.8/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“incredibly courteous”
“Great vibes with Brazilian music”
“very considerate of the dynamics”
“Luis and Jonathan were super nice and courteous”
8. Will Hire Again
9.44/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire Santos and the team again”
“Highly recommend”
“very strongly recommend and would hire again”
“cannot recommend them highly enough”
9. Professionalism
9.62/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“amazing and efficient team”
“professional behavior throughout”
“professional attitude”
“crew and supervisor were excellent”
10. Conflict Handling
7.68/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“rectified the issue without being asked”
“immediately and cheerfully returned our deposit”
“customer service resolved issues quickly”
“did not attempt to rectify the cancellation”
11. Precision & Care
9.54/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“took extra care to wrap and protect everything”
“Crew was super careful with my move”
“careful with items during the move”
“very careful with our furniture”
Customer Insights
Hourly Minimum: 2 hours from 25 reviews
Local Move Duration: 2.5 hours from 141 reviews
Great Crew Members
| Santos | Santos was amazing and efficient |
| Jay's team | team at Jay's made it look like a breeze |
| Luis, Emerson, Jonathan | fantastic job moving us |
| Eric, Richard | consistently checked in and wrapped items well |
| Luis, Jonathan | Luis and Jonathan provided excellent service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Jay's Small Moves
1760 9th Ave, San Francisco, CA, 94122
(415) 999-6795
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