Gentle Giant Moving Company has been in the moving business for over 40 years with 20 locations across the United States. They specialize in residential and commercial moving services, offering a full range of services such as packing and unpacking, moving box delivery, craning, specialty moving, and storage facilities. The company assigns a dedicated personal Move Coordinator for each customer to ensure a smooth moving experience. Recognized for its expertise and professionalism, Gentle Giant is dedicated to providing exceptional service. They are an integral part of the community providing services not just in their immediate area, but, also serve as movers in San Francisco, CA. With 80% of their business coming from repeat customers and referrals, it is a testament to their commitment to client satisfaction.
Gentle Giant Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Giant Moving Company
Additional Cities Served: Berkeley, Richmond, San Mateo, Alameda, South San Francisco, Petaluma, NewarkShow More >
Moving Services
- Packing & Unpacking
- Moving Box Delivery
- Craning & Specialty Moving
- Storage Facilities
- White Glove Moving
- Local Moving
- Long Distance Moving
- Commercial Moving
- Piano Moving Services
- Moving and Storage Services
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/07/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of Gentle Giant Moving Company
We analyzed and organized the customer reviews of Gentle Giant Moving Company in San Francisco, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Gentle Giant Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“great work by movers”
“team was awesome”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“lead communicated with respect to timing”
“worked with urgency, implying punctuality”
“gave a courtesy call and arrived on time”
“completed on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“finished under budget”
“services on the higher end but worth it”
“under budget”
“final invoice came in below competitor's quote”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“booking staff was responsive”
“movers were communicative”
“great communicators”
“booking coordinator was communicative and thorough”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“stuck to quoted prices and even went under”
“estimate was accurate and reflective of the final cost”
“quoted for 6 hours, took 4”
“the final bill was 50% higher than the estimate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“finished ahead of schedule”
“efficient crew and took less time than quoted”
“worked at a really impressive pace”
“literally run your items onto the truck”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Crew was great to be around”
“crew was friendly”
“they were considerate of my dog”
“added levity and reassurance, friendly service”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would definitely use their services again”
“would hire them again without hesitation”
“couldn't ask for better Movers”
“will use again for my next move”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“booking staff was professional”
“crew was professional and diligent”
“conducted themselves professionally”
“put everything together for me, cleaned up”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“were super nice about needing to reschedule my move”
“went the extra mile and were willing to do anything”
“Isaac located and returned a mistakenly packed item same day”
“Quality control acted quickly to return mistaken item.”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“they were careful with items, no damage”
“took good care while moving my things”
“careful with items, no damage mentioned”
“took the utmost care when packing and unpacking”
Customer Insights
Local Move Duration: 4.5 hours from 8 reviews
Great Crew Members
| Lupe, Andres, Cesar, Matt, Justin | crew was awesome, friendly, careful, diligent |
| Ray, Isiah | Ray and Isiah got a special shout out for their help |
| Ray, Alex, Andres | nice, efficient and super strong |
| Dominic,Isaiah | Dominic and Isaiah helped with everything and made the move quick |
| Ray, Isaiah | Ray and Isaiah did an excellent job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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