Clutter

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based on 912+ data points
Circle Info

About Clutter

Clutter provides cheap storage with affordable pickups and deliveries. It has a modern warehouse in San Diego offering packing help, supplies, and discounted moving if you need a truck, a driver, and friendly and reliable movers to transport your belongings to or from the storage facility. Clutter specializes in smart storage solutions that make everything easier. It lets you browse your items anytime from the convenience of your home through its online photo catalog, electronically track your movers’ arrival time, and tip movers using your phone. Plus, its online quote system is quick and accurate, so there are no surprises when it's time to settle the bill. Clutter has facilities in major cities nationwide with a combined two million sq ft of warehouse space. It employs over 500 team members and operates a fleet of 200 trucks.

Moving Services

  • Home Moving
  • Moving into Storage
  • Packing Help
  • Smart Storage
  • Affordable Pickups and Deliveries
  • Customizable Moving Solutions
  • Online Photo Catalog for Stored Items
  • Flexible and Affordable Access to Stored Items
  • Accurate Online Quotes for Upcoming Moves
  • Full-Home Renovations Moving and Packing Support
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 12/20/24

USDOT

2719785

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Clutter

We analyzed and organized the customer reviews of Clutter in San Diego, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Clutter based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

6.94/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

received a completely useless response and overcharged

company seems to scam people

betrayed and shocked by their service

they failed to provide satisfactory customer service

2. Punctuality

8.01/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

they changed delivery several times

they cancelled my appointment the day before

they were punctual

Ehsan and his helper were prompt

3. Affordability

4.78/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

it got way too expensive for storage and delivery fees

charged $2000 for move that required one truck

upcharged without warning

was supposed to save money, ended up paying more

4. Communication

5.03/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

could not contact any representative from the US

Customer service was no help

response from company was completely useless

get the run around via call center

5. Stick to Prices

2.69/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

charged for the month despite having an appointment

insisted on 2 trucks and charged excessively

branded as scam and upcharged

quoted one price, was charged more unexpectedly

6. Speed

8.39/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

professional and fast

Quick move in

very slow, like holding items hostage

Ehsan was really fast with unloading and staging

7. Friendliness

9.14/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

lack of empathy towards their customers

"Trust & Safety" rep was an absolute jerk

Very good conversation and did everything above and beyond

they were polite

8. Will Hire Again

6.5/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not recommend this company

would not hire again due to cancellation and delay

would not hire Clutter again

would not hire again

9. Professionalism

7.64/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

unprofessional and greedy behavior

handled as a broker, unprofessional

management did not solve the problem

demonstrated a complete disregard for my distressing situation

10. Conflict Handling

2.82/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

Complete disregard for the client

took no action to be accountable

no urgency to right a wrong

company did not rectify a serious issue

11. Precision & Care

6.61/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

items broken, missing, and neglected

everything was handled with care

careful with items

handled with care but influenced by overall service rating

Customer Insights icon

Customer Insights

Cost: $ 623.00 from 15 historical data points

Hourly Minimum: 3 hours from 5 reviews


Local Move Duration: 2.75 hours from 10 reviews

Great Crew Members icon

Great Crew Members

Mike, FranciscoBoth were very professional and went above and beyond
Dominic, Eduardo, Johnathanwere polite, clean, punctual, and strong
Junior, KaydProfessional, hard working, respectful
Robert, Nicholas, Zacharyamazing service and quick move in
Ryan O, David Sfriendly and efficient
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Clutter

Location
San Diego, CA, N/A
Phone
N/A
Link
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