North American Van Lines Review

Looking to hire North American Van Lines? See our detailed 11-point review based on our independent analysis of North American Van Lines, 34 other San Bernardino moving companies, and 1,947 moving companies in California.
Key Takeaways:
- Overall rating: 6.82 out of 10
- Highest 11-point rating category: Punctuality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
North American Van Lines is a world-leading moving company that has been in the moving industry since 1933. Based in North America, they have a network of over 500 agent locations nationwide, prepared to serve wherever the client's needs are based. Their services are personalized to reflect the individual behind each move, with offerings like full-service packing, fragile-only packing, systematic loading and unpacking, and debris removal. The company provides a variety of such services in different parts of the country including San Bernardino, CA moving services. They also offer storage options and assembly services. North American Van Lines distinguishes itself from other moving companies with its use of technological features like WorldTrac satellites for real-time tracking and interactive driving simulators for driver safety training.
Our Research
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between North American Van Lines & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Quality | 7.29 | ↓ -12.1% | 1 | 0 | 100.0% | |
Punctuality | 7.37 | ↓ -7.6% | 1 | 0 | 100.0% | |
Will Hire Again | 7.09 | ↓ -11.9% | 1 | 0 | 100.0% | |
Precision & Care | 7.26 | ↓ -8.3% | 1 | 0 | 100.0% |
Recent North American Van Lines Reviews
Quality - 7.29/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.37/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.09/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 7.26/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by North American Van Lines
- Corporate Relocation
- Office Moving
- Long Distance Moving
- Household Moving
- International Moving
- Packing Services
- Furniture Assembly
- Storage Services
- Cross Country Moving
- Appliance Installation and Assembly
Licenses
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Detailed Customer Insights
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Contact North American Van Lines
- San Bernardino, CA, N/A
- (657) 207-0024
- https://www.northamerican.com/local/anaheim-ca-moving-company
How we ranked the top California movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in California.
Rating Methodology
Here's the methodology we used to come up with the best movers in California:

Our original review-based ranking algorithm
We started with a total of 1,947 companies that offer moving services in the California area.
From these 1,947 companies, we analyzed a total of 432,661 reviews dating all the way back to April 2005.
We also reviewed a total of 571 state and federal moving licenses from these 1,947 companies and 6,412 different 3rd party review and social profiles.
Each of the ~432,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 1,419,697 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 151,435 San Bernardino moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every California moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?