PODS Moving & Storage

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MoversChevron RightCaliforniaChevron RightRiversideChevron RightPODS Moving & Storage
based on 1367+ data points
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About PODS Moving & Storage

PODS Moving & Storage has been in business for nearly 25 years, offering personalized moving and storage solutions tailored to customers' unique needs. The company is based in the United States with multiple locations, including Riverside, CA, and services 46 states and 6 provinces. They provide local and long-distance moving services as well as options for at-home storage or storage at one of their facilities. The company is recognized by Move.org as the best moving and storage container company of 2023, offering flexible and convenient solutions with pay-as-you-go pricing. PODS also provides additional services like car shipping, moving supplies, and connection to trusted local labor providers.

Moving Services

  • Local Moving
  • Long-Distance Moving
  • On-Site Storage
  • Storage at PODS Facilities
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Commercial Moving
  • Residential Moving
  • Business Storage

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Customer Reviews of PODS Moving & Storage

We analyzed and organized the customer reviews of PODS Moving & Storage in Riverside, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.79/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Quick and painless

Keith got the job done in a timely manner

Nothing but positive interactions with the PODs team

Cesar Q. and Johnny V. were great in explaining the process

2. Punctuality

8.11/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

Keith was timely despite the difficult driveway

containers were delivered on time

He called whenever he was on his way

Keith delivered the pod quickly

3. Affordability

4.91/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

a little over priced

price was very competitive

extremely expensive due to system glitch

most expensive

4. Communication

7.38/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Andre communicated about pick up and delivery times

Customer service was very accommodating

answered all our questions very patiently

bad customer service regarding pod placement

5. Stick to Prices

3.11/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

tried to charge significantly more than quoted

PODS attempted to overcharge and not stick to quoted prices

my pricing was locked in, no unexpected hikes

issues were resolved professionally and in a timely manner

6. Speed

8.15/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

Quick and painless

Keith completed the move quickly

delivered the pod quickly and efficiently

flawlessly executed with care and speed

7. Friendliness

9.5/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Keith was super friendly throughout

Cesar Q. was friendly

Andre was very genuine

Cesar Q. and Johnny V. were great

8. Will Hire Again

7.83/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

Quick and painless

very happy with our choice so far

would recommend pods again for moving

Cesar made the process seamless, would hire again

9. Professionalism

9.05/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Cesar Q was awesome and very professional

Andre was skilled

Andre was professional

They conducted themselves professionally

10. Conflict Handling

2.1/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

did not try to right the wrong

went above and beyond to find solutions

issue was finally resolved

PODS did not resolve the issue or right a wrong

11. Precision & Care

8.23/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

items were damaged

items were handled with utmost care

careful with placement and advice on loading

handled our belongings with utmost care

Customer Insights icon

Customer Insights

Cost: $ 1041.00 from 9 historical data points


Interstate Move Duration: 10 days from 5 reviews

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Great Crew Members

KeithKeith was wonderful and super friendly
Cesar QCesar Q. was friendly
CesarCesar was great and made the process seamless
Cesar QCesar Q was awesome and very professional
AndreAndre was genuine and skilled
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
710 Palmyrita Ave Ste D, Riverside, CA, 92507
Phone
(877) 770-7637
Link
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