Burgess Moving & Storage

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MoversChevron RightCaliforniaChevron RightRiversideChevron RightBurgess Moving & Storage
Very Good
based on 392+ data points
Circle Info

About Burgess Moving & Storage

Burgess Moving & Storage, established in 1983, is a family-oriented moving company based in Riverside, Southern California. They cater to residential and commercial moves, providing packing services, records management, and secure storage facilities. The company also holds a California Public Utilities Commission license, ensuring that their vehicles meet safety and insurance requirements. As a family-owned business, Burgess Moving & Storage strives to provide exceptional customer service before, during, and after the move through a professional team dedicated to exceeding customer expectations. Their central location in Riverside allows them to serve most Southern California cities, from the desert to the beach.

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Moving Services

  • Residential Moves
  • Commercial Moves
  • Packing Services
  • Records Management
  • Labor Only
  • Few Items
  • Small or Medium Storage
  • Large Storage
  • Office Small
  • Office Large

California Moving License

Active

Last Checked: 12/06/24
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

4215104

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Riverside, CA 2024 award
Top 10 Movers in Riverside, CA 2023 award
Top 10 Movers in Riverside, CA 2022 award

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Customer Reviews of Burgess Moving & Storage

We analyzed and organized the customer reviews of Burgess Moving & Storage in Riverside, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Burgess Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.63/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

great job by movers

These folks are "top notch"

extremely helpful over the two days

Awesome company and employees made it a great experience

2. Punctuality

8.62/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

My movers showed up on time

Prompt

arrived on time

showed up a bit past the scheduled time

3. Affordability

7.68/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

Fair

quote 2- to 3-times higher than other companies

final cost was less than the quote

reasonably priced

4. Communication

8.42/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Office staff and estimator were caring and professional

The company and contractors were very professional

James was very accommodating and followed up

communicated moving strategy

5. Stick to Prices

7.61/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

final cost was less than the quote

no mention of changing prices

bill came in lower than the estimate

charged $3,000 more than the estimated price

6. Speed

9.43/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

quick

moving team was very professional and efficient

got the job done very quickly

fast and efficient

7. Friendliness

9.49/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

crew was very friendly

Caring, helpful

crew was super nice

they are friendly

8. Will Hire Again

8.39/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

recommend this company and would hire again

Choose Burgess for all your moving needs

would not hire this company again

would absolutely use them again

9. Professionalism

8.63/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

These folks are "top notch"

not professional at all

worked hard and professionally

always professional

10. Conflict Handling

4.08/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

Tom refused to take responsibility.

They helped us get through a stressful time

worked with us during house construction

refused to respond and correct the pricing issue

11. Precision & Care

8.66/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

careful with our items

Caring, helpful, and quick

handled our stuff with great care

Mike & Ricky took great care in moving my belongings

Great Crew Members icon

Great Crew Members

Mike, RickyMike & Ricky were acknowledged for their exceptional work ethic and care
JamesJames was very accommodating and courteous
Nathan DoyelNathan coordinated my move effectively
Andy, Ryan, Stephenattentive, courteous, and professional in their work
James,Mike,Ryan,Edgarhelpful and worked all day
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Burgess Moving & Storage

Location
1625 Iowa Ave, Riverside, CA, 92507
Phone
(951) 682-4300
Link
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