Smartbox Moving and Storage

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Very Good
based on 631+ data points
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About Smartbox Moving and Storage

It's an undeniable truth that moving is stressful, expensive, and time-consuming. Smartbox Moving and Storage offers an innovative approach to aging traditional services. It provides an affordable solution to moving with innovative design and functionality. As a mobile storage solution, its goal is to make loading and unloading easy while at the same time also providing secure storage for your valuables. Smartbox Moving and Storage has many moving options at an affordable price. It aims to make your move less tiring and more enjoyable. Including Los Angeles, Smartbox Moving and Storage has several locations across the country, making long-distance moves much more convenient. You can easily find the best moving companies in Long Beach, CA to assist with your relocation needs.

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Moving Services

  • Long distance moving
  • Storage units
  • Moving locally
  • Corporate moving

Awards

Top 10 Movers in Long Beach, CA 2023 award
Top 10 Movers in Long Beach, CA 2022 award
Top 10 Movers in Long Beach, CA 2021 award

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Customer Reviews of Smartbox Moving and Storage

We analyzed and organized the customer reviews of Smartbox Moving and Storage in Long Beach, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Smartbox Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.84/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

excellent service from Smartbox

can't express enough how great this company is

great experience overall

overall satisfaction with the service

2. Punctuality

8.84/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

Delivery and PU was as prompt

Ricardo has always been punctual

came within the scheduled time

Punctual and made adjustments for easy unloading

3. Affordability

9.11/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

pricing was fair

Great value for storage during remodel

price was very reasonable

great rates

4. Communication

8.13/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

text and email notifications made it easy

great communication via text about pickup

Everyone was very helpful and response time was excellent

everyone was professional, communicative, and reliable

5. Stick to Prices

6.83/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

agreed to honor the price I was quoted 4 years ago

Changed policy with no solutions provided.

No mention of price changes, assumes sticking to quote

No hassle with pricing provided

6. Speed

8.2/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

unit removed promptly and easily

picked up the empty boxes the very next day

Extremely slow due to broken down truck

Canceled last minute with no alternative offered.

7. Friendliness

9.3/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Ricardo and Andrew are warm/friendly

Super friendly and just a pleasure to work with

Ricardo Moreno was very helpful

Andrew was incredible...courteous, accommodating

8. Will Hire Again

8.5/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would use it again

could not be happier with the service

highly recommend this company

very grateful for the help received

9. Professionalism

8.77/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Andrew was incredible...courteous, accommodating

everyone was professional

Ricardo and Andrew were professional

drivers are amazing, crew in LA office were the best

10. Conflict Handling

6.7/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

agreed to drop off in Dana Point and honor the original price

no willingness to rectify missing boxes issue

Unwilling to find a solution or rectify the situation.

No accountability for issues.

11. Precision & Care

7.93/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

Boxes leaked and several were ruined.

items in the boxes were intact and protected

boxes are ripped and broken

Stuff survived without a problem for many years

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Great Crew Members

RicardoRicardo was very helpful
Ricardo, Andrewboth have been warm/friendly and helpful
Ricardo Moreno, AndrewRicardo and Andrew are amazing, delivered promptly
Ricardo Morenohelped fit everything into my SmartBox
AndrewAndrew was courteous, accommodating, and effective
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Smartbox Moving and Storage

Location
19627 S Santa Fe Ave STE 101, Rancho Dominguez, CA, 90220
Phone
(310) 691-9068
Link
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