Big Family Movers, an independent moving company based in Oakland, CA, has been in operation since 2001. With a team led by owner and operator Noah Smith, the company serves Oakland and the entire Bay Area. These local experts are part of a larger group of Oakland, CA moving services. In terms of services, Big Family Movers provides professional packing, moving, assembly, unloading, and disposal. They are known for their efficiency and integrity, striving to provide consistently excellent work rather than being the fastest or the cheapest. They also offer discounts to seniors, single-parent families, and non-profit organizations. Unique features of the company include their commitment to strengthening the communities they serve and their promotion of camaraderie, as reflected in their company name and elephant logo.
Big Family Movers - Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Big Family Movers - Moving Company
Additional Cities Served: Berkeley, Alameda, Walnut Creek, Danville, El Cerrito, Orinda, AlbanyShow More >
Moving Services
- Residential Moves
- Small Business Moves
- Professional Packing
- Apartment Moving
- Local Moving
- Furniture Moving
- Senior Moving
- Assembly and Unloading
- Disposal Service
- Insurance for Moving
Awards
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Customer Reviews of Big Family Movers - Moving Company
We analyzed and organized the customer reviews of Big Family Movers - Moving Company in Oakland, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Big Family Movers - Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“same guys were great both times”
“great moving service and highly recommend them”
“A great local business”
“The team made a normally stressful day smooth”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“started early”
“crew showed up on time”
“looked up the location ahead of time so extra prepared”
“arrived right on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“price was much lower than expected”
“reasonable prices”
“Price was very reasonable”
“feel like we got our money's worth”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“they communicate so well”
“Noah is fair and communicative”
“answered all our questions”
“The team was great at communicating”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“quote is in line with the final price”
“stuck to the budget”
“ending price was less than quoted”
“within budget”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“really quick to finish the job”
“The guys were efficient”
“got the job done in record time”
“cleared my condo in about an hour”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Noah is a kind and honest human being”
“Victor was great onsite”
“they really are his family and you can see that”
“were kind”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire Noah again for his integrity and kindness”
“would give them a higher rating if possible”
“would highly recommend this company”
“Definitely my go to for a moving company”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Noah has high integrity and an impeccable moral compass”
“extremely professional”
“staff is simply the best”
“Considerate and efficient crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Noah worked to find a resolution to my problem”
“my item was forgotten but easily retrieved”
“was very accommodating changing my date”
“Came back to drop off an item”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“careful with my belongings”
“The guys were careful”
“handled everything with utmost care”
“took so much care in getting things prepared”
Customer Insights
Hourly Minimum: 3 hours from 3 reviews
Local Move Duration: 4.25 hours from 21 reviews
Great Crew Members
| Noah | Noah has shown high integrity and a kind heart |
| Noah, Victor | Noah is fair and communicative, Victor was great |
| Noah | extremely reliable and enjoyable to work with |
| Noah | impresses me about his business |
| Anthony, Antoniio | Anthony and Antoniio were incredible and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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