Turner Moving & Storage

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MoversChevron RightCaliforniaChevron RightConcordChevron RightTurner Moving & Storage
Very Good
based on 306+ data points
Circle Info
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About Turner Moving & Storage

Since 1949, Turner Moving & Storage has been a leading, family-owned and operated moving company in the Napa Valley. It has an intimate understanding of the region’s landscape, and it shows in the way it meets customers’ relocation needs in the area for over 70 years. Turner Moving & Storage provides in-state and cross-country moves for residential and commercial clients, including specialty moves such as wine cellars and senior relocations. It also offers professional packing and unpacking services, international moves, and secure warehousing solutions in its 26,000 square foot storage facility. Turner Moving & Storage is an interstate agent for Wheaton World Wide Van Lines, one of the largest van lines in North America. If you're looking for other experienced movers serving Vallejo, CA, you can check out our city page for more.

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Moving Services

  • Local Moves
  • Long-Distance Moves
  • In-State Movers
  • International Moves
  • Commercial Moves
  • Specialty Moves (such as wine cellar and senior moves)
  • Warehouse storage and warehousing options
  • Packing and unpacking services
  • Records management services
  • Professional packing supplies

California Moving License

Revoked

Last Checked: 12/06/24
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1919262

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Concord, CA 2024 award
Top 10 Movers in Concord, CA 2023 award
Top 10 Movers in Concord, CA 2022 award
#1 Ranked Movers in Concord, CA 2021 award
Top 3 Movers in Concord, CA 2020 award

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Customer Reviews of Turner Moving & Storage

We analyzed and organized the customer reviews of Turner Moving & Storage in Concord, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Turner Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.14/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

very organized, professional approach to the move

great work by movers

great work by movers

great job by movers

2. Punctuality

9.29/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

everything went smoothly and on short notice

they were prompt

The moving crew arrived early

on time

3. Affordability

6.41/10

Nationwide Average: 7.69/10

Reviews Mention icon

Recent Reviews Mention...

worked with us to reduce cost

paid over $40,000 for an incomplete move

Not the cheapest mover

well below their already-reasonable estimate

4. Communication

9.31/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

very responsive to any specific, special needs

office staff was very friendly, helpful and responsive

they were responsive

employees speak positively about the company they work for

5. Stick to Prices

7.29/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

company denied our claim for the lost box

were only reimbursed for a small fraction of what we lost

Bill as quoted

well below their already-reasonable estimate

6. Speed

9.26/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

crew worked quickly

kept everything moving

very efficient

Packing crew was efficient, and loading crew loaded the truck in 3 hours

7. Friendliness

9.62/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

office staff was very friendly

they are friendly

they are friendly

workers were great to work with

8. Will Hire Again

8.83/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would hire the team at Turner again

would not recommend

would not recommend them

recommend this company and would hire again

9. Professionalism

9.57/10

Nationwide Average: 8.31/10

Reviews Mention icon

Recent Reviews Mention...

very organized, professional approach to the move

crew was professional

crew was very professional

Professional handling

10. Conflict Handling

3.14/10

Nationwide Average: 4.07/10

Reviews Mention icon

Recent Reviews Mention...

denied claim for the lost box

only reimbursed for a small fraction of what we lost

went far above and beyond their requirements

11. Precision & Care

8.33/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

nothing was damaged

had tens of thousands of dollars of damage

handled items with care

employees were attentive to details

Great Crew Members icon

Great Crew Members

DJ SmithDJ Smith provided excellent customer service
ShalynExceptional communication via phone and email
Shalyn, Randy, Brandon, Juan, Adrian, PeteShalyn organized efficiently, Randy great at packing, Brandon, Juan, Adrian professional, Pete communicative
CJCJ is terrific
Brandon, Russ, Juan, Abrahamwent above and beyond by loading outdoor furniture
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Turner Moving & Storage

Location
1570 Airport Blvd, Napa, CA, 94558
Phone
(707) 255-8600
Link
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