Merritts Moving

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Merritts Moving
based on 327+ data points
Circle Info
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

2894711

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Merritts Moving

We analyzed and organized the customer reviews of Merritts Moving in Riverside, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Merritts Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

5.79/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

very professional job moving my house back after a flood

extremely dissatisfied with service

great job moving my stuff

excellent job

2. Punctuality

5.61/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

did not show up on time

did not show up in a timely manner

they showed up on time

couldn't move us as scheduled

3. Affordability

3.76/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

felt ripped off, not affordable

extra charges were added without consent

tries to charge outrageous fees

extremely expensive due to no service provided.

4. Communication

3.32/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

virtually no communication unless about deposits

difficulty obtaining final documentation

would not return messages or calls for 3 days

they do not answer the phone now.

5. Stick to Prices

2.06/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

unable to contest ridiculous charges due to payment method

extra charges added and had to challenge overcharge

changed the price upon arrival

no refund as promised issues.

6. Speed

7.11/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

move completed in three days but inefficient

completed everything in a timely manner

quick and efficient moves

get it done as fast as possible

7. Friendliness

7.74/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

crew were awesome

mentioned the female packer was sweet

rude and disrespected our whole family

rude guy spent time on his phone

8. Will Hire Again

4.95/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not hire them again

highly recommend this company

will never use again

would hire Tim and his team again

9. Professionalism

6.3/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

did a very professional job

unprofessional to have a baby on site during work

very professional

lack of supervision and professionalism

10. Conflict Handling

1.3/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

did not attempt to rectify the situation, ghosted me

only offered minimal compensation for damages

did not attempt to rectify issues

no attempt to rectify the situation.

11. Precision & Care

5.27/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

several items were damaged or not properly reassembled

our bedding was ruined

items were damaged

hurt furniture and dropped boxes of crystal

Customer Insights icon

Customer Insights

Cost: $ 596.00 from 3 historical data points


Great Crew Members icon

Great Crew Members

Timcrew were awesome
Timamazing job, packs and holds stuff on site
TimTim is very professional and gives VIP service
TimTim has never let us down
Tim, MasonTim sent us the best, Mason led the best team
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Merritts Moving

Location
2943 Mary St, Moreno Valley, CA, 92553
Phone
(951) 238-4499
Link
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