Having been in the moving and storage industry for nearly 25 years, PODS Moving & Storage offers personalized solutions tailored to customers' unique needs. Serving not just the United States but also extending their services internationally to places such as Canada, Australia, and the United Kingdom. They service 46 states and 6 provinces, proving their vast coverage and reliability. They provide moving services in Sacramento, CA, as well as other locations, servicing both residential and businesses. Customers using their services have the convenience of storing and accessing their belongings as needed. The company offers variable container sizes (8-foot, 12-foot, and 16-foot) with PODZILLA, a unique hydraulic system used to maneuver the containers seamlessly. Alongside this, PODS also offers additional services such as car shipping, moving supplies, and packing and loading assistance. With their primary focus on customer support and flexibility, PODS diligently works to make moving and storage easier for its clients.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Roseville, Citrus Heights, Folsom, Galt, Dixon, Auburn, PlacervilleShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage On-Site
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Storage Units
- Commercial Moving
- Portable storage containers
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Sacramento, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Easy to use implies satisfaction with the service”
“Terrible experience with the service.”
“good service by the company”
“saved $2k and everything worked out great”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Timely”
“missed my move-in window”
“I've been delayed 5 days now”
“rep hung up, delays in resolution”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Good value”
“saved $2k compared to other companies”
“cost was great”
“overcharged and it's expensive”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“No departments communicate effectively.”
“they have not been very accommodating”
“Extraordinary customer service”
“received conflicting pick up/drop off times”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“overcharged despite providing a promo code”
“They threatened to charge me extra for their error”
“denied any type of liability for costs incurred”
“delivered exactly as promised”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“weeks it takes to ship a container”
“Delayed 5 days now”
“Quick to unload”
“had to take multiple days due to not having help.”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“The people are great”
“drivers were very respectful and had great attitudes”
“Benny was amazing”
“employees were very helpful and accommodating”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Would definitely not hire again.”
“I am feeling frustrated with the delay”
“would hire again”
“worked out great and would consider using PODS again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional”
“lack of competence by customer service reps”
“handled the situation very unprofessionally”
“experienced and provided great service”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“No help from customer service to resolve issues.”
“issue not addressed or fixed over a year”
“company has not shown willingness to rectify issues”
“they have made zero amends”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“items undamaged implies careful handling”
“belongings showed up in good shape”
“items didn't fit in one pod as advised”
“items were in excellent condition upon receipt”
Customer Insights
Cost: $ 561.00 from 8 historical data points
Interstate Move Duration: 7 days from 9 reviews
Great Crew Members
| Tom D | Tom D was the only capable and helpful employee |
| Benny G | Benny did a fantastic job, showed impressive maneuvering skills |
| Benny | Benny accommodated our requests and needs |
| Benny Basquez | Benny was very professional and informational |
| Nicholas Torres | Nicholas did a great job during pick up |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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