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UNITS Moving & Portable Storage of Los Angeles
based on 221+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About UNITS Moving & Portable Storage of Los Angeles
Additional Cities Served: Pasadena, Buena Park, Baldwin Park, Cypress, South Pasadena
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of UNITS Moving & Portable Storage of Los Angeles
We analyzed and organized the customer reviews of UNITS Moving & Portable Storage of Los Angeles in Los Angeles, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for UNITS Moving & Portable Storage of Los Angeles based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.44/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“everyone at Units has always been so friendly and helpful”
“Amazing experience with this company”
“Units provided an excellent service”
“fabulous experience with the service”
2. Punctuality
6.81/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“surprise me with how quickly they are able to deliver”
“Kept rescheduling and not waiting even for a minute”
“They were able to get a pod out soon after I called”
“pickup and delivery services were performed exactly as promised”
3. Affordability
8.18/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Quick to charge more for any delay”
“good pricing compared to the rest”
“Their price beat the competition”
“price was lower than any of the other companies”
4. Communication
8.09/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“everyone has always been so helpful”
“responsive to queries”
“office was super helpful”
“Poor communication in delays and pickup process”
5. Stick to Prices
5.92/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Charged more without fair warning”
“services were performed exactly as promised”
“Didn't get hit with any hidden fees”
“extra charge of about $100 for pickup”
6. Speed
7.63/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“surprise me with how quickly they move the unit”
“Took 2 weeks to pick up the first container”
“stuff arrived quickly”
“finished moving in less than 4 hours”
7. Friendliness
9.06/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“everyone at Units has always been so friendly”
“Driver was indifferent and left immediately”
“Maria and John were very friendly”
“MARIA was helpful and courteous”
8. Will Hire Again
8.02/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“definitely recommend Units and plan on using their services again”
“guaranteed to return for future needs”
“highly recommend this company”
“would not hire again due to poor experience”
9. Professionalism
8.03/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Extremely professional, Ruben was very knowledgeable”
“professional conduct by the driver”
“Drivers and scheduling staff behaved unprofessionally”
“John stayed longer, indicating professionalism”
10. Conflict Handling
4.46/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Maria went above and beyond to correct an issue”
“lack of immediate reaction or apology for the incident ”
“no reasonable explanation for the issue”
“did not resolve the issue after multiple attempts”
11. Precision & Care
7.88/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“all my stuff arrived safely”
“everything was intact, not one item was broken”
“no items were damaged”
Great Crew Members
| Bill | Bill went above and beyond trying to fit our unit on to our property |
| Ruben | Ruben's amazing service made the experience better |
| Reuben | very knowledgeable and cooperative |
| Maria, John | Maria was helpful, and John showed dedication |
| MARIA | had been so helpful and courteous |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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