Pronto Moving & Delivery Services

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Very Good
based on 212+ data points
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About Pronto Moving & Delivery Services

Pronto Moving & Delivery Services is a Los Angeles-based company that has been providing top-rated moving, storage and delivery services to local residents and businesses since 1998. The company serves cities such as Beverly Hills, Pasadena, West Hollywood, Ventura, Long Beach, and Santa Clarita among others throughout the entire state of California. It is a proud participant in the Los Angeles, CA movers community. Pronto Moving & Delivery Services is a small moving service, priding itself on its personalized service, accountability, and local reputation. They offer a variety of services that include residential and commercial moving, furniture delivery, last minute moving and white glove moving. They are fully insured and licensed for the protection and peace of mind of their clients.

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Moving Services

  • Residential Moving
  • Commercial Moving
  • Furniture Delivery
  • Couch Moving
  • Piano Moving
  • Gym Equipment Moving
  • Last Minute Moving
  • White Glove Moving
  • Artwork Hanging
  • Pool Table Moving

California Moving License

Denied

Last Checked: 12/10/24

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Customer Reviews of Pronto Moving & Delivery Services

We analyzed and organized the customer reviews of Pronto Moving & Delivery Services in Los Angeles, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Pronto Moving & Delivery Services based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.84/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

CAPS USED TO SHOUT HOW GOOD THIS COMPANY IS

Octavio is a master mover

absolute best experience with these guys

Octavio and his partner maneuvered the couch expertly.

2. Punctuality

8.68/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

OCTAVIO AND HIS CREW ARRIVED ON TIME

came the same day I called them

Octavio was there to move the couch by the evening.

Arrived exactly on time

3. Affordability

8.27/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

prices are totally fair

fair pricing was mentioned

rates are great

way fairer prices than other pricer movers

4. Communication

8.55/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

RESPONSIVE TO OUR REQUESTS

Great communication to get the move done quickly.

enjoyable to communicate with

seemed nice until he blocked my number

5. Stick to Prices

3.82/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

HIS ESTIMATE OF HOW LONG IT WOULD TAKE WAS VERY ACCURATE

charged fees without notice

gave the impression of help then disappeared

never showed up and left us stranded

6. Speed

9.31/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

HIS ESTIMATE OF HOW LONG IT WOULD TAKE WAS VERY ACCURATE

pretty fast considering the difficult hoisting

Moved the couch quickly and efficiently.

They were quick

7. Friendliness

8.93/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

THE CREW WAS NEAT

did it without complaining

Extremely kind while performing the service.

The gentlemen were very nice people

8. Will Hire Again

8.5/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not hire again after the assault

I recommend them to anyone

would hire again

THEY ARE THE BEST WE HAVE EVER USED

9. Professionalism

8.39/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

unprofessional behavior during altercation

great company with years of experience

THE CREW WAS NEAT AND RESPONSIVE

Octavio and his partner were determined and professional.

10. Conflict Handling

6.86/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

assaulted me instead of righting a wrong

went to the store more than once to find the right screws

very willing to accommodate special requests

always willing to arrange and build furniture

11. Precision & Care

8.97/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

they threw items at my car

THE CREW WAS CAREFUL

got a couch in without complaining, pretty fast

Took care of my heavy, antique furniture to protect it

Great Crew Members icon

Great Crew Members

OctavioOctavio can make any move happen
OctavioOCTAVIO AND HIS CREW WERE COMMENDED
OctavioExpertly maneuvered the couch when others couldn't.
OctavioOctavio and crew were highly praised
OctavioOctavio made the experience wonderful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Pronto Moving & Delivery Services

Location
4127 McLaughlin Ave UNIT 18, Los Angeles, CA, 90066
Phone
(310) 562-0608
Link
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