In business for more than ten years, Five Star Moving has served 25,000 satisfied customers and moved over 100,000 boxes. It is a local moving company based in Los Angeles, providing short and long-distance moves to families and business owners in California. Five Star Moving has a team of highly trained professionals who are licensed, insured, and dedicated to providing their clients with the highest level of service possible. They offer a wide range of services, including household moving, corporate relocation, storage, and junk hauling. Accelerated delivery is guaranteed in each move. This means that you can expect your items to arrive as soon as possible, in perfect condition. Five Star Moving is always here to help, whether you need a free quote or just some advice on how to prepare for your move. If you are looking for other movers in Los Angeles, CA you might want to check some of the trusted rankings for comparison. This company has more than 500 five-star reviews on Yelp, Google, Thumbtack, and other platforms.
Five Star Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving
- Long Distance Moving
- Corporate Moving
- Moving and Storage
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 12/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of Five Star Moving
We analyzed and organized the customer reviews of Five Star Moving in Los Angeles, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Five Star Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“excellent experience with high-quality service ”
“amazing experience with Hugo and his team ”
“great job by movers ”
“highly recommended”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“job done in way less time ”
“came right on time ”
“they were on time ”
“they arrived on time ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“paid less than anticipated ”
“pretty expensive ”
“most cost effective movers ”
“reasonable price”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“great communications impress me ”
“kept us in the loop every step ”
“polite and professional interaction ”
“really satisfied with communication ”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“paid less than anticipated ”
“no surprise fees”
“over cost due to heavy furniture hoisting ”
“Quote amount was spot on”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“done before estimated time”
“fast, reliable and efficient ”
“moved everything in only two days ”
“completed in less than projected time ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“the two men were wonderful ”
“they were kind and lived up to their name ”
“Hugo, Carlos, and Javier were friendly ”
“very nice guys and highly personable ”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“amazing experience with Hugo and his team ”
“wouldn’t use anyone else ”
“recommend this company and would hire again ”
“use them again, live up to their name ”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew was accommodating and professional”
“very professional”
“extremely polite and respectful crew ”
“they were organized ”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“quickly and professionally fixed a billing issue”
“went above and beyond to help”
“immediately fixed a slight damage without issue ”
“Chris offered more compensation after complaint”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“very careful and accommodating handling of items ”
“reliable and efficient ”
“took care of my belongings”
“carefully packed items ”
Customer Insights
Cost: $ 1295.00 from 3 historical data points
Local Move Duration: 4 hours from 24 reviews
Interstate Move Duration: 2 days from 5 reviews
Great Crew Members
| Hugo | Hugo led the team effectively and efficiently |
| Hugo, Carlo, Javier | efficient and accommodating movers |
| Hugo | amazing job and moved us twice already |
| Hugo,Joseph,Carlos | efficient and faster move than expected |
| Hugo | Hugo did an awesome job during the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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