West Side Storage

Ranked Top 10 Best Movers in Lancaster, CA

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based on 176+ data points
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About West Side Storage

West Side Storage is located in the heart of Lancaster, California, and provides secure storage facilities for families and businesses. This California company offers a free moving truck, electronic access gate, and online payments for your convenience! West Side Storage serves the Antelope Valley region, including the communities of Quartz Hill, Littlerock, Mojave, and beyond. The company’s self-storage facilities are secure with 24-hour video surveillance and individual alarms. The units are air-conditioned, clean, and cost-effective. West Side Storage has been serving Lancaster, California, and beyond for over 20 years. You will receive exceptional customer service from these experienced storage professionals. Check out their glowing reviews.

Moving Services

  • Free Moving Truck
  • Electronic Access Gate
  • Online Payments
  • Individually-alarmed storage units
  • 24-hour video surveillance
  • Electronic gate access
  • A/C storage units
  • Smooth transition assistance
  • Long access hours
  • No security deposit required

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Customer Reviews of West Side Storage

We analyzed and organized the customer reviews of West Side Storage in Lancaster, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for West Side Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.68/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

great experience and no issues

Easy and friendly access

Ok

great experience over the last two-and-a-half years

2. Affordability

8.58/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

rates are a good value

price was great for the unit size

easy access and great pricing

rates are a good value

3. Communication

7.69/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

customer service has continued to be very inviting

very responsive over the phone

The staff is very knowledgeable and helpful.

staff was helpful and answered all my questions

4. Friendliness

9.14/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Miriam was very helpful and friendly

Staff is friendly

The staff is very friendly.

everyone was very helpful

5. Will Hire Again

7.43/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

Amelie was super helpful

had a great experience

Ok

would never recommend this to anyone

6. Professionalism

6.58/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

keep up the great work implies professionalism

disrespectful worker and management does not care

Leslie was very professional

unprofessional place

7. Conflict Handling

1.84/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

no compensation for problem

never reimbursed for the overcharge

mentioned frustration but staff seemed dismissive

No initiative to rectify issues

8. Precision & Care

6.88/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

no issues mentioned with handling items

valuables will be stolen or destroyed

Items were handled cleanly, indicating care

Great Crew Members icon

Great Crew Members

AmelieAmelie was super helpful
Miriamvery helpful and friendly
Vanessavery helpful and kind
Lesliehelped greatly and was very nice
Jessica, Joanapraised for being awesome and helpful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact West Side Storage

Location
2061 W Ave J8, Lancaster, CA, 93536
Phone
(661) 951-1551
Link
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