Macy Movers, a family-owned business, has been serving Oakland and the Bay Area since 1915. Based in Hayward, California, Macy Movers is an authorized Atlas Van Lines agent, offering local, intrastate, long-distance, and international moving services. They ensure efficient and worry-free moving with a fleet of clean, fully-equipped vans, trained, and courteous personnel. Macy Movers also offers packing tips and online bill payment for intra-California moves and storage bills. With a dedication to customer care and satisfaction, Macy Movers has a reputation for quality in the moving industry.
Macy Movers, Inc.

About Macy Movers, Inc.
Additional Cities Served: Fremont, Hayward, Concord, Berkeley, Richmond, Livermore, Redwood CityShow More >
Moving Services
- Local & Intrastate Moving
- Long Distance & Intrastate Moving
- International Moving
- Intra-California Moving
- Packing Services
- Storage Services
- Interstate Moving (via Atlas Van Lines)
- Moving consultation for planning your Move
- Free In-home Estimate for moving
- Moving Tracker for Long Distance and International moves
Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Macy Movers, Inc.
We analyzed and organized the customer reviews of Macy Movers, Inc. in Oakland, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Macy Movers, Inc. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“great experience overall”
“best movers and moving experience I have ever had”
“wonderful move experience”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“the movers themselves were on time”
“showed up on time”
“arrived when they said they would”
“arrived when they said they would for pick-up”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“estimate was reasonable and no extra nickel and diming”
“wasn't cheap but great experience”
“Offered services without cost, demonstrating extreme affordability.”
“billing were fair”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Office staff, drivers, labor all very polite”
“Chris and Stevie were responsive and easy to talk with”
“coordinator had great communication”
“communicated well throughout”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no "gotcha's" later, stuck to the quoted price”
“stuck to the quoted prices”
“didn't pay till job was complete”
“Stuck to the promise of no cost, incredibly reliable.”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“hard working, efficient”
“move was completed efficiently”
“worked efficiently and quickly”
“packed/moved things in record time”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“very polite”
“Chris, Stevie and the movers were friendly”
“staff was cheerful and friendly”
“Thanks guys implies friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“would highly recommend them”
“highly recommend and would hire again”
“would hire this company again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“did a wonderful job”
“professional in handling the move”
“the movers were professional”
“crew was professional and well-trained”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“demonstrated willingness to adjust furniture as requested”
“Manager never followed up on the issues ”
“no response after submitting a claim”
“did not follow up or provide estimate”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“neat and careful with items”
“they were careful with items”
“no items were damaged”
“Items were stolen and furniture not wrapped properly ”
Customer Insights
Local Move Duration: 6 hours from 9 reviews
Interstate Move Duration: 3 days from 5 reviews
Great Crew Members
Chris, Stevie | Chris and Stevie were responsive, professional and friendly |
Elgin | demonstrated excellent leadership and ensured smooth move |
Mark | owner was thoughtful and proactive |
Jacob,Douglas,Carlos | did our estimate professionally, exceptionally helpful in moving |
Chris | Chris was really helpful in talking me through everything |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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