Macy Movers, Inc.

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based on 702+ data points
Circle Info

About Macy Movers, Inc.

Macy Movers, a family-owned business, has been serving Oakland and the Bay Area since 1915. Based in Hayward, California, Macy Movers is an authorized Atlas Van Lines agent, offering local, intrastate, long-distance, and international moving services. They ensure efficient and worry-free moving with a fleet of clean, fully-equipped vans, trained, and courteous personnel. Macy Movers also offers packing tips and online bill payment for intra-California moves and storage bills. With a dedication to customer care and satisfaction, Macy Movers has a reputation for quality in the moving industry.

Moving Services

  • Local & Intrastate Moving
  • Long Distance & Intrastate Moving
  • International Moving
  • Intra-California Moving
  • Packing Services
  • Storage Services
  • Interstate Moving (via Atlas Van Lines)
  • Moving consultation for planning your Move
  • Free In-home Estimate for moving
  • Moving Tracker for Long Distance and International moves
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

2613511

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Macy Movers, Inc.

We analyzed and organized the customer reviews of Macy Movers, Inc. in Oakland, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Macy Movers, Inc. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.04/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

great work by movers

great experience overall

best movers and moving experience I have ever had

wonderful move experience

2. Punctuality

8.32/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

the movers themselves were on time

showed up on time

arrived when they said they would

arrived when they said they would for pick-up

3. Affordability

7.08/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

estimate was reasonable and no extra nickel and diming

wasn't cheap but great experience

Offered services without cost, demonstrating extreme affordability.

billing were fair

4. Communication

7.43/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

Office staff, drivers, labor all very polite

Chris and Stevie were responsive and easy to talk with

coordinator had great communication

communicated well throughout

5. Stick to Prices

7/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

no "gotcha's" later, stuck to the quoted price

stuck to the quoted prices

didn't pay till job was complete

Stuck to the promise of no cost, incredibly reliable.

6. Speed

8.13/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

hard working, efficient

move was completed efficiently

worked efficiently and quickly

packed/moved things in record time

7. Friendliness

9.47/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

very polite

Chris, Stevie and the movers were friendly

staff was cheerful and friendly

Thanks guys implies friendliness

8. Will Hire Again

7.5/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

recommend this company and would hire again

would highly recommend them

highly recommend and would hire again

would hire this company again

9. Professionalism

8.27/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

did a wonderful job

professional in handling the move

the movers were professional

crew was professional and well-trained

10. Conflict Handling

4.41/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

demonstrated willingness to adjust furniture as requested

Manager never followed up on the issues

no response after submitting a claim

did not follow up or provide estimate

11. Precision & Care

7.53/10

Nationwide Average: 8.01/10

Reviews Mention icon

Recent Reviews Mention...

neat and careful with items

they were careful with items

no items were damaged

Items were stolen and furniture not wrapped properly

Customer Insights icon

Customer Insights

Local Move Duration: 6 hours from 9 reviews

Interstate Move Duration: 3 days from 5 reviews

Great Crew Members icon

Great Crew Members

Chris, StevieChris and Stevie were responsive, professional and friendly
Elgindemonstrated excellent leadership and ensured smooth move
Markowner was thoughtful and proactive
Jacob,Douglas,Carlosdid our estimate professionally, exceptionally helpful in moving
ChrisChris was really helpful in talking me through everything
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Macy Movers, Inc.

Location
1617 Whipple Rd B, Hayward, CA, 94544
Phone
(510) 444-0100
Link
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