Established as a premier company in New York City for 30 years, FlatRate Moving now offers its variety of services at multiple locations domestically and internationally, including cities like Los Angeles, San Francisco, CA, Miami, Washington DC, and London. Aside from local moves, the company also handles long distance moving and international relocations. They are not limited to residential moves but also cater to office moving, elite white glove service, box delivery, packing services, custom crating, and storage solutions. What sets FlatRate Moving apart is its flat rate pricing model, offering customers a single fee for the whole move without any hidden charges. This approach ensures a seamless, quick, and efficient moving experience. Adding to their credibility, FlatRate Moving is certified by the United Nations and trusted by the US Military to aid military families and government personnel in their relocations.
FlatRate Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About FlatRate Moving
Additional Cities Served: Oakland, Fremont, Hayward, Berkeley, San Mateo, San Leandro, Redwood CityShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Office Moving
- Elite White Glove Moving
- Box Delivery
- Packing Services
- Custom Crating
- Storage
- Piano Movers
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Customer Reviews of FlatRate Moving
We analyzed and organized the customer reviews of FlatRate Moving in San Francisco, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for FlatRate Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“great experience with the moving service”
“smooth moves both times”
“provided the very best pricing for my move”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“the man was late to our video appointment”
“they were prompt”
“they were on time”
“inconsistent delivery windows, no advance call as promised”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Too expensive”
“they were asking almost $4k for a couple hundred miles”
“provided the very best pricing for my move”
“cost me over $3000 and didn't stick to estimates”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“insisted something was wrong with my audio incorrectly”
“constant communication leading up to move”
“respond via email or texting which is super useful”
“refuse to return calls and emails”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not stick to their pricing promises”
“charge me for a move I never confirmed.”
“unexpected charge on card and issue with pricing communication”
“did not stick to the quoted price”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“efficient and fast”
“pack up, and move all of my stuff within an hour”
“completed my move in no time”
“took nearly a month for couch to arrive”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“the man was smug when confronted”
“gentleman on the phone was unbelievably rude.”
“crew seemed annoyed, not friendly behavior”
“rolled their eyes and made it seem bothering”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“had no interest in "earning" business”
“recommend this company and would hire again”
“would highly recommend them for anyone moving cross country”
“would recommend FlatRate”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“smug attitude and unhelpful behavior”
“hired a very skilled group of people”
“crew was professional”
“amateur hour that they allowed it to happen.”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“owner's response was not satisfactory”
“did not attempt to rectify the damage or loss”
“no attempt to resolve the furniture issue”
“slow to inspect and resolve claims”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“all items arrived in great condition”
“belongings were rotten due to flood”
“severely damaged items moved”
“they broke half of our china and damaged furniture”
Customer Insights
Local Move Duration: 4 hours from 4 reviews
Interstate Move Duration: 4 days from 10 reviews
Great Crew Members
| Hayward | Hayward crew was helpful and efficient |
| Mr. Castillo | Mr. Castillo made my move indicates outstanding service |
| Paula,Sean | helped set up move, provided great customer service |
| Adam Robb | was initially good in helping to book my move |
| Alex, Hermes, Joy | avoid working with these individuals due to unresponsiveness and miscommunication |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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