Aurora Moving Co

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MoversChevron RightCaliforniaChevron RightGlendaleChevron RightAurora Moving Co
based on 318+ data points
Circle Info

About Aurora Moving Co

Aurora Moving Company, based in Glendale, CA, has been providing diverse moving services for over 85 years. As the largest provider of moving and relocating services in the area, they serve Glendale, Pasadena, and Burbank, California, offering local and long-distance moving solutions. Their services include furniture moving, storage, commercial moving, senior moving, and piano moving. Aurora Moving Company boasts a highly professional sales and moving team known for superior workmanship and excellent customer service. With a global network and a focus on customer satisfaction, they handle everything from packing to unpacking, ensuring a stress-free moving experience.

Additional Cities Served: Pasadena, Burbank, Gardena, Arcadia

Moving Services

  • Furniture Moving
  • Local Moving
  • Storage Services
  • Commercial Services
  • Senior Moving
  • Piano Moving
  • Long Distance Moving
  • Packing, Unpacking, & Crating
  • Large and Heavy Item Moving
  • Moving Container Rentals
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2757812

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Aurora Moving Co

We analyzed and organized the customer reviews of Aurora Moving Co in Glendale, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Aurora Moving Co based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.57/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

Aurora Moving Company did an amazing job

incredible experience with company

great work by movers

great work by movers

2. Punctuality

6.99/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

most reliable and punctual

the movers are on-time

took 3 times longer than estimated

Arrival time or completion was not as promised

3. Affordability

6.37/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

very expensive for a short distance move

Cost was over $1,000 for a short move

cost me over $1000 dollars

additional packing increased cost

4. Communication

5.92/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

office staff and crew were accommodating, knowledgeable, and polite

Kept us updated throughout

Owner blamed customer for delays

rick was immediately defensive

5. Stick to Prices

3.49/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

quoted much less than the final price

Did not stick to quoted time or cost

refused to give any discounts for lengthy service

final bill was double the estimate

6. Speed

6.51/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

efficient in the business

got things done in a time efficient manner

took 3 times longer than it should have

Took 8.5 hours instead of promised 3

7. Friendliness

8.03/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

the crew was kind, professional, and friendly

crew was outstanding

workers are courteous, trustworthy and kind

extremely professional & pleasant

8. Will Hire Again

7.4/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would hire again without hesitation

would hire again

HIGHLY recommend

would definitely use this company again

9. Professionalism

6.93/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

crew was professional

crew and office staff were professional

extremely professional

workers are always professional

10. Conflict Handling

1.53/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

no follow-up on reported issue

offered minimal credit for significant damage

rick doesn’t know how to resolve situations

no willingness to right the alleged wrong

11. Precision & Care

7.11/10

Nationwide Average: 8.01/10

Reviews Mention icon

Recent Reviews Mention...

handled our belongings with care

not a single item was lost or broken

took care to handle all of your items safely

took care of our stuff like their own

Customer Insights icon

Customer Insights

Cost: $ 1197.00 from 3 historical data points


Local Move Duration: 8.5 hours from 7 reviews

Great Crew Members icon

Great Crew Members

Aurora Moving Companyassembled furniture and helped set up apartment
Richarddispatched a great team and managed the move well
Jose Fso respectful, patient and kind
Matt, Alfredoextremely professional & pleasant, made it fun
Richardvery personable
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Aurora Moving Co

Location
456 W Harvard St # 102, Glendale, CA, 91204
Phone
(818) 568-5428
Link
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