1-800-PACK-RAT Moving and Storage is a company that provides portable storage and moving solutions. They strive to make the moving process simple for their customers, providing all-steel weatherproof containers for safekeeping customers' items. The company offers services such as long-distance moving, local moving, on-site storage solutions, and secure warehouse storage solutions in cities like Fremont, CA. With a nationwide network of more than 65 secure warehouse storage facilities, they guarantee customer satisfaction with their professional services and high-quality containers, which can be delivered directly to the customer's location. However, specific information on their origins, years in service, company ownership, and anything that distinguishes them from other Fremont, CA moving companies were not available on the provided website. Services page and About Us page were not successfully crawled.
1-800-PACK-RAT Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: Benicia
Moving Services
- Local Moving Solutions
- Long-Distance Moving Solutions
- Cross Country Moving Guide
- On-Site Storage Solutions
- Secure Warehouse Storage Solutions
- All-Steel Containers
- Business Solutions
- Compare Us to The Competition
- Residential Solutions
- Restoration & Remediation
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Customer Reviews of 1-800-PACK-RAT Moving and Storage
We analyzed and organized the customer reviews of 1-800-PACK-RAT Moving and Storage in Fremont, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1-800-PACK-RAT Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“good service”
“Pack-Rat made my move smooth and enjoyable”
“PACK-RAT provided exceptional service”
“outstanding moving services”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“team was punctual”
“team was punctual”
“delivery was ok but had to wait all day”
“no show and no call”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“great price point”
“fees keep escalating and paying way more than quoted”
“exorbitant amount of money they were charging”
“Had to pay agents and packers twice”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“did not receive any updates”
“no one would get back to us”
“customer service was not helpful and not understanding”
“they wouldn't answer their phone”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“they waived the pickup fee”
“They charged me more than quoted”
“change the prices after agreements”
“change it all so you wind up paying way more”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“14 hours of waiting”
“delayed scheduled delivery twice”
“stuff got from San Francisco to New York rapidly”
“had to take a day off work, delays with the container”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“team was friendly”
“the drivers are nice”
“drivers are unhelpful and rude”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“couldn't be happier with the results”
“would hire again”
“would hire Pack-Rat again”
“would definitely hire PACK-RAT again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“team displayed great professionalism”
“no professionalism shown”
“misquoted fees and very unprofessional”
“Worst customer care service.”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“issue was resolved within hours”
“no effort to right a wrong”
“no accountability mentioned”
“showed no willingness to rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“lost my things and cancelled container delivery”
“driver was so careful”
“Pod too small, causing extra expense”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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