Universal Self Storage Fontana

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MoversChevron RightCaliforniaChevron RightFontanaChevron RightUniversal Self Storage Fontana
based on 169+ data points
Circle Info

About Universal Self Storage Fontana

Managed by StorAmerica since 1999, Universal Self Storage Fontana is a moving and storage company based in Irvine, California. Being a part of Guardian Storage Centers, it expands its operations to Arizona and Nevada, owning over 75 properties in these states. Services range from online rentals, month-to-month leases, to even vehicle, boat and RV storage. However, it's not just the storage solutions that the company excels at. They hold an 'A+' accreditation from the Better Business Bureau, a testimony to their excellent customer service. A commitment to security, confidence, and convenience sets them apart from many other companies. Other services provided include free moving trucks, a comprehensive Storage Guide, and a guarantee of safety for tenant's items round the clock. And if you are curious to explore more options from different movers in Fontana, CA, feel free to do so.

Moving Services

  • Monthly Rentals
  • RV/Boat Storage
  • Business Storage
  • Protection Plan
  • Packing Supplies
  • Auctions
  • Cell Tower Leasing
  • Vehicle Storage
  • Online Rentals
  • Rent Online Today! 2nd Month Rent Free!
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/11/25

USDOT

3039510

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Universal Self Storage Fontana

We analyzed and organized the customer reviews of Universal Self Storage Fontana in Fontana, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Universal Self Storage Fontana based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.8/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

always wonderful customer service and care

good price

they provided exceptional service

Such great customer service

2. Affordability

7.07/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

got a unit on a promotional price

extremely affordable

charging $446/month for a 10x30 which is ridiculous

best prices in town

3. Communication

8.76/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

very happy with this facility and the people

Loana @ Universal Self Storage provided top notch service

very transparent about all the fees

Everything was explained

4. Speed

7.18/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

move was fast

Eleanor was fast

take forever to process any request

5. Friendliness

9.6/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

people that work there are wonderful

they are friendly

Loana was extra helpful and professional

Loana was exceptionally helpful and pleasant

6. Will Hire Again

7.7/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would be very happy to hire again

would recommend them wholeheartedly

would not hire again due to price gouging

highly recommend and would use their service again

7. Professionalism

8.68/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Loana provided professional customer service

sign-up process was handled very professionally

Super responsive and professional

staff is super friendly and helpful

8. Conflict Handling

5.63/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

staff was great problem solvers

helped to resolve many issues that arose

nothing could be done about the issue

Great Crew Members icon

Great Crew Members

Loanawent the extra mile to meet my storage needs
Loanaprovided exceptional assistance and was very helpful
Loana, Sorayaprovided awesome customer service and were helpful
LoanaThe manager Loana is very helpful and kind
LoanaLoana was friendly and very helpful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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