MAP Moving and Storage is a family-owned and operated business based in Emeryville, California. The company has been providing high-quality moving and storage services on the West Coast since 2012. Their service range extends from California to Washington. MAP Moving offers a variety of services that include long-distance moving, packing, dedicated moving trucks, and storage services. They take pride in coordinating the entire moving process from start to finish to ease the transition for their clients. If you need to explore more options for movers in Oakland, CA, our city page is a great resource. The company's mission statement highlights their customer-centric focus and their response to serving customers as a privilege and opportunity rather than an interruption of their work.
MAP Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Long Distance Moving
- Packing Services
- Premium Dedicated Trucks
- Storage Services
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Customer Reviews of MAP Moving
We analyzed and organized the customer reviews of MAP Moving in Oakland, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for MAP Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“absolute worst experience ever”
“extremely dissatisfied with overall service”
“Half of furniture is damaged or broke”
“terrible company and experience”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“kept pushing back the delivery date”
“was told 3 different days for delivery”
“wouldn't deliver on the date I wanted”
“showed up two days after agreed date”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“price ended up being almost double”
“total move was 30% more expensive than planned”
“spending as much as a reputable company”
“charged a mystery amount”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“no update on delivery, poor communication”
“received a lot of attitude and run around from customer service”
“I've gotten little to no response about solutions”
“I was told I would get a 24 hour notice”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“kept adding miscellaneous charges”
“added costs after possession of my things”
“Ended up paying an extra $2,000”
“did not have to pay extra”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“disorganized and rude movers, not speedy”
“surprised at how fast they packed my apartment”
“quick and efficient workers ”
“will take an entire week to ship items 180 miles”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“unprofessional and rude movers”
“friendly at first but turned out to be charlatans”
“very rude interactions encountered”
“manager/mover was incredibly rude”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“do not move with this company”
“would not recommend or hire again”
“worst decision I ever made for selecting this company”
“definitely would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“movers were very unprofessional”
“subcontractors were unprofessional on the ground”
“lack of professional conduct”
“company is unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“only offered $200 for everything lost and damaged”
“no attempt to rectify a few thousand dollars worth of damage”
“They lost the parts box to reassemble my things”
“once they get your cash you'll never hear from them again”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“lost and damaged multiple items”
“damaged my desktop computer, broke glass objects, destroyed my television”
“Half of furniture is damaged or broke”
“items not cared for properly”
Customer Insights
Cost: $ 3598.00 from 3 historical data points
Interstate Move Duration: 30 days from 20 reviews
Great Crew Members
| Gerardo | seemed like a nice guy |
| Jane | was rude and hateful on the phone |
| Troy | Troy and his brother stayed and helped |
| Lia | had good interactions with customer service rep |
| Aaron | Aaron helped us out of a tight spot |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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