Preferred Movers

Additional Cities Served: Fairfield, Napa, Davis, Lodi, Dixon, Healdsburg, SonomaShow More >
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Preferred Movers
We analyzed and organized the customer reviews of Preferred Movers in Roseville, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Preferred Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“very professional and communicative movers”
“Preferred Movers were the BEST movers we ever had”
“best moving experience I've ever had”
“Would recommend”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they called after my things were to have been picked up”
“they were late by over an hour”
“arrived on time, loaded up ahead of schedule”
“were there at the appointed time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“hidden fees not mentioned upfront”
“quoted very low price then demanded more”
“great value with 0 negative issues”
“super reasonably priced”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Isabelle on the phone was very helpful”
“Very personable service, attentive to detail”
“lady from the office was very helpful”
“needed a bit more communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“estimate more than doubled just before pickup”
“did not stick to quoted price”
“the estimated time and money was exactly what we agreed upon”
“price was just as they said”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“helped us move in less than one day”
“got the job done fast”
“move was done in a timely manner”
“Hustled during the move”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“super chill and very personable”
“team of movers were very respectful”
“cooperative and polite”
“were so friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“Would use them again - Absolutely”
“would hire again”
“Would recommend”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional and communicative”
“very respectful and careful”
“original person passed off to nonexistent customer service”
“didn't appear knowledgeable of their own terms and conditions”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not mention willingness to right a wrong”
“did not attempt to rectify the issue with the deposit”
“no effort to rectify mistakes made”
“did not give up until the bed was re-assembled correctly”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“very respectful and careful with my items”
“lost a lot of my things”
“our furniture was moved carefully”
“stuff was tossed into the truck carelessly”
Great Crew Members
Isabelle | Isabelle was very helpful with scheduling |
Isabel, Chris, Kai, Jose, Jose | Shout out for their great help during the move |
Zack,Nate,Kobe | great job, made sure furniture was moved carefully, secured second truck |
Anthony, Chris, Leroy | great attention to detail and ensured boxes were secure |
Rone | the owner was very helpful throughout the process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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