Junk It Move It, now known as Custom Moving & Hauling, is a family-operated business offering reliable and personalized relocation and hauling services tailored to a variety of situations in the Bay Area. The company's fully in-house services include sorting, packing, and moving, as well as complete property cleanouts. Co-owned by husband and wife, Art Lotti and Andriana Mendez, the company is dedicated to providing exceptional customer service, trustworthy operation, and fair pricing, with over 20 years of experience in the industry. Based in Danville, CA, Custom Moving & Hauling serves various locations throughout the Bay Area, including offering services as movers in Pleasanton, CA. Their services cater to residential junking, estate cleanouts, spring cleaning, storage cleanouts, local and long-distance moves, packing and sorting, downsizing and senior moves, POD and storage packing, storage moves, and short-term storage.
Junk It Move It

About Junk It Move It
Additional Cities Served: Antioch, San Leandro, Pleasanton, San Ramon, Pittsburg, Walnut Creek, DublinShow More >

Moving Services
- Local & Long Distance Moves
- Packing & Sorting
- Downsizing & Senior Moves
- POD & Storage Packing
- Storage Moves
- Short-Term Storage
- Residential Junking
- Estate Clean Outs
- Spring Cleaning
- Storage Clean Outs
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Customer Reviews of Junk It Move It
We analyzed and organized the customer reviews of Junk It Move It in Concord, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Junk It Move It based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Great service for my mega clean out”
“very happy with movers”
“great experience with entire moving service”
“wonderful experience ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were prompt”
“crew was prompt”
“worked on my schedule which was important”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“well priced implies great affordability”
“in budget”
“great pricing”
“reasonably priced”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“simple scheduling process”
“easy to work with”
“such excellent customer service”
“Art responded quickly to the request”
5. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“fast and efficient service”
“efficient move”
“Worked quickly and efficiently”
“items were moved quickly despite more items than expected”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“very nice”
“crew was great to deal with”
“were personable”
“very respectful”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Highly recommended, and I would call them again for sure”
“would highly recommend them”
“recommend them and would hire again”
“would recommend them to anyone ”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional”
“very accommodating and professional ”
“showed competence”
“Efficient, organized”
9. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“crew was respectful of the belongings”
“no issues with any of the furniture”
“careful with items, hence no mention of damage”
“took good care of all our stuff”
Great Crew Members
Joyce Rambo Senechal | wrapped and moved antique case no problem |
Art | Art was part of a great moving experience |
Ryan Perry | Ryan did a great job during the move process |
Art | Art was kind, patient, and respectful |
Art | Art and his crew did excellent work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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Additional Resources
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