Estes SureMove Review
Looking to hire Estes SureMove? See our detailed 11-point review based on our independent analysis of Estes SureMove, 84 other Chula Vista moving companies, and 1,946 moving companies in California.
Key Takeaways:
- Overall rating: 7.34 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Estes SureMove is a division of Estes Express Lines, a family-owned company founded in 1931. Based in Richmond, Virginia, it offers a cost-effective alternative to traditional full-service moving and truck rental companies. Estes SureMove offers services in several locations across the country, including Chula Vista, CA. Here, they drop a 28-foot truck trailer at clients' homes or businesses, giving them three days to load and unload their items while the company takes care of the driving. This nationwide service caters to home moves, employee relocations, and military moves, providing up to $100,000 per shipment in Declared Value Coverage.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Estes SureMove & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.16 | ↓ -1.7% | 7 | 0 | 100.0% | |
| Punctuality | 7.94 | ↓ -0.5% | 3 | 0 | 100.0% | |
| Affordability | 7.76 | ↑ 2.5% | 3 | 0 | 100.0% | |
| Communication | 8.04 | ↑ 8.2% | 5 | 0 | 100.0% | |
| Friendliness | 7.65 | ↓ -12.4% | 1 | 0 | 100.0% | |
| Will Hire Again | 7.88 | ↓ -2.1% | 6 | 0 | 100.0% | |
| Professionalism | 7.26 | ↓ -11.1% | 1 | 0 | 100.0% | |
| Conflict Handling | 5.14 | ↑ 26.3% | 1 | 0 | 100.0% |
Recent Estes SureMove Reviews
Quality - 8.16/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 7.94/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.76/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.04/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Friendliness - 7.65/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 7.88/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 7.26/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 5.14/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Additional Details
Moving Services Offered by Estes SureMove
- Home moving
- Employee relocations
- Add-ons (Same-day pickup)
- Liability Coverage
- Military move
- Long-distance moving
- Cross-country moving
- Office moving
- Packing, loading and unloading services
- SCHEDULED OUTAGE Due (furniture protection)
Licenses
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Detailed Customer Insights
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Contact Estes SureMove
- 120 Press Ln, Chula Vista, CA, 91910
- +1 866-347-2260
- https://estessuremove.com/
Follow Estes SureMove:
How we ranked the top California movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in California.
Rating Methodology
Here's the methodology we used to come up with the best movers in California:
Our original review-based ranking algorithm
We started with a total of 1,946 companies that offer moving services in the California area.
From these 1,946 companies, we analyzed a total of 432,661 reviews dating all the way back to April 2005.
We also reviewed a total of 571 state and federal moving licenses from these 1,946 companies and 6,411 different 3rd party review and social profiles.
Each of the ~432,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 1,419,697 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 151,435 Chula Vista moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every California moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
