Carlsbad Airport Self Storage

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based on 244+ data points
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About Carlsbad Airport Self Storage

Carlsbad Airport Self Storage is a part of StorAmerica Management, a subsidiary of Guardian Storage Centers operating since 1999. Based in Irvine, California, the company owns and operates over 75 properties across California, Arizona, and Nevada, amounting to more than 4.9 million square feet of space. They offer a range of services including month-to-month leases, vehicle, boat, and RV storage, business storage, packing supplies, and cell tower leasing. StorAmerica prides itself on providing a positive storing experience and strong customer service relationships. If you're seeking a range of moving services in Carlsbad, CA, you may find their comprehensive roster helpful. Their commitment to security, convenience, and excellence has earned them an 'A+' Better Business Bureau accreditation.

Moving Services

  • Vehicle Storage
  • Boat Storage
  • RV Storage
  • Business Storage
  • Monthly Rentals
  • Protection Plan
  • Packing Supplies
  • Auctions
  • Cell Tower Leasing
  • Online Rentals

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Customer Reviews of Carlsbad Airport Self Storage

We analyzed and organized the customer reviews of Carlsbad Airport Self Storage in Carlsbad, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Carlsbad Airport Self Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

6.42/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

exceptionally pleasant experience

worst self storage

great experience with the service

good and friendly service

2. Punctuality

4.24/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

belongings never got moved

Took an Uber on Monday, they were closed

they changed closing time last minute

3. Affordability

7.47/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

fair pricing

very affordable

they raised the rates immediately

good prices made it very affordable

4. Communication

5.61/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Management difficult to communicate with

Phone is never answered & messages full

very helpful & knowledgeable office person

their customer service sucks

5. Stick to Prices

2.16/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

Disputed ridiculous insurance charge added to bill

they raised rates contrary to initial quote

forced to abandon move mid-way

bait and switch tactics

6. Friendliness

7.91/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Karina was delightful

friendly staff

young girl in office is rude to everyone

friendly service

7. Will Hire Again

5.54/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

Moved all my things to another business

two thumbs up and very appreciative

will not hire this storage again

would recommend this place for sure

8. Professionalism

4.76/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

horrible attitude, lack of professionalism

management failed to communicate properly

unprofessional behavior encountered

awesome customer service

9. Conflict Handling

3.52/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

Didn't rectify issue with insurance charge

they did not file the insurance claim

did not rectify leaving items in the rain

reluctant and minimal effort to rectify issues

10. Precision & Care

3.77/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

my items were damaged due to a roof leak

items were left out in the rain

belongings have been sitting under tarps

they claim someone cut the lock and went through things

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Great Crew Members

Karinadelightful and made the experience pleasant
Elitreated me very well and exceeded expectations
KarinaKarina was great to work with
KarinaKarina was helpful, friendly, and pleasant.
Karinanegative experience with Karina
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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