PODS Moving & Storage is a leading moving and storage company that was established in 1998. Based in Vallejo, California, the company has a presence across the United States, Canada, Australia, and the United Kingdom. PODS offers flexible and convenient moving, storage, and packaging solutions designed with the customers' needs in mind. Services include container delivery, packing and loading assistance, on-site and off-site storage, and even car shipping. With nearly 25 years of experience and over 6 million successful moves, PODS stands out from other Vallejo, CA moving companies with its innovative portable storage containers, adjustable scheduling, and personalized support from their team.
PODS Moving & Storage

About PODS Moving & Storage
Additional Cities Served: Napa, Pittsburg, Martinez, Suisun City, Benicia, Lafayette, HerculesShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Packing & Loading Assistance
- Car Shipping
- On-Site Storage
- Store at Facilities
- Moving Supplies
- Commercial Moving
- Contents Protection
- Moving & Storage Combination Service
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Vallejo, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“neighbors highly recommended them, very pleased with service”
“Every single part of the experience was exceptional”
“Horrible customer service.”
“excellent experience and huge help with my move”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“could not pick up our Pod in a timely manner.”
“staff is timely”
“took 25 days and [7] failed attempts for pickup”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“1/3 the cost of a moving company”
“charged for an additional month of rent.”
“more costly than expected”
“Quadruple charged shows it was extremely expensive”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“excellent staff and service”
“customer service hung up the phone”
“Do not care about their customers.”
“zero customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“want to take any opportunity to take more money.”
“charged an extra month unfairly”
“Raised price before delivery indicating not sticking to quoted price”
“No invoice or warning implies price was not as agreed”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“25 days to pick up container”
“timely”
“Drivers were efficient”
“quick turn around on delivery and pick up”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“excellent staff”
“staff is wonderful”
“extremely courteous drivers”
“Brian S. was smiling the entire time with a very positive attitude”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would highly recommend and use again”
“would not hire again”
“will never recommend or use them again.”
“can't recommend PODS enough”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“excellent staff and service”
“staff is helpful”
“very poor handling of the situation”
“absolutely amazing”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Do not care about their customers.”
“failed to rectify the situation effectively”
“management didn't care to fix mistakes”
“incurred HOA fees, had to file incident report”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“low amount of damage to belongings”
“everything arrived in tact”
“belongings, including antiques, were in perfect shape”
“Brian S. was very careful handling items”
Customer Insights
Cost: $ 4737.00 from 4 historical data points
Interstate Move Duration: 14 days from 5 reviews
Great Crew Members
Brian | Brian S. was very professional and careful |
Brian | Brian was patient and made it work |
Brian | expert driver and positive attitude |
Larry | Driver Larry was super professional and friendly |
Larry, Gladiss Alvarado | Larry was careful of driveway and trees, Gladiss maneuvered truck carefully and was extremely careful lifting the pod |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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