PODS Moving & Storage

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MoversChevron RightCaliforniaChevron RightVallejoChevron RightPODS Moving & Storage
based on 460+ data points
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About PODS Moving & Storage

PODS Moving & Storage is a leading moving and storage company that was established in 1998. Based in Vallejo, California, the company has a presence across the United States, Canada, Australia, and the United Kingdom. PODS offers flexible and convenient moving, storage, and packaging solutions designed with the customers' needs in mind. Services include container delivery, packing and loading assistance, on-site and off-site storage, and even car shipping. With nearly 25 years of experience and over 6 million successful moves, PODS stands out from other Vallejo, CA moving companies with its innovative portable storage containers, adjustable scheduling, and personalized support from their team.

Moving Services

  • Local Moving
  • Long-Distance Moving
  • Packing & Loading Assistance
  • Car Shipping
  • On-Site Storage
  • Store at Facilities
  • Moving Supplies
  • Commercial Moving
  • Contents Protection
  • Moving & Storage Combination Service

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Customer Reviews of PODS Moving & Storage

We analyzed and organized the customer reviews of PODS Moving & Storage in Vallejo, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

6.02/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

neighbors highly recommended them, very pleased with service

Every single part of the experience was exceptional

Horrible customer service.

excellent experience and huge help with my move

2. Punctuality

6.25/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

could not pick up our Pod in a timely manner.

staff is timely

took 25 days and [7] failed attempts for pickup

arrived on time

3. Affordability

5.03/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

1/3 the cost of a moving company

charged for an additional month of rent.

more costly than expected

Quadruple charged shows it was extremely expensive

4. Communication

4.78/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

excellent staff and service

customer service hung up the phone

Do not care about their customers.

zero customer service

5. Stick to Prices

2.71/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

want to take any opportunity to take more money.

charged an extra month unfairly

Raised price before delivery indicating not sticking to quoted price

No invoice or warning implies price was not as agreed

6. Speed

5.66/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

25 days to pick up container

timely

Drivers were efficient

quick turn around on delivery and pick up

7. Friendliness

8.29/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

excellent staff

staff is wonderful

extremely courteous drivers

Brian S. was smiling the entire time with a very positive attitude

8. Will Hire Again

5.27/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would highly recommend and use again

would not hire again

will never recommend or use them again.

can't recommend PODS enough

9. Professionalism

6.18/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

excellent staff and service

staff is helpful

very poor handling of the situation

absolutely amazing

10. Conflict Handling

1.47/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

Do not care about their customers.

failed to rectify the situation effectively

management didn't care to fix mistakes

incurred HOA fees, had to file incident report

11. Precision & Care

7.6/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

low amount of damage to belongings

everything arrived in tact

belongings, including antiques, were in perfect shape

Brian S. was very careful handling items

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Customer Insights

Cost: $ 4737.00 from 4 historical data points


Interstate Move Duration: 14 days from 5 reviews

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Great Crew Members

BrianBrian S. was very professional and careful
BrianBrian was patient and made it work
Brianexpert driver and positive attitude
LarryDriver Larry was super professional and friendly
Larry, Gladiss AlvaradoLarry was careful of driveway and trees, Gladiss maneuvered truck carefully and was extremely careful lifting the pod
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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