Sterling Van Lines has been around since 1991 and has specialized in small moves ever since it first opened for business. The company has moved small homes from state to state within the continental United States for decades with a reputation that precedes it. Sterling Van Lines covers the full range of moving services from packing and crating your valuables, to loading and transport. Of course, it is also fully licensed and insured to move your belongings to or from any of the 48 states. For over 30 years, Sterling Van Lines has been the go-to mover for small moves within Los Angeles, CA and Southern California with overwhelmingly positive reviews from satisfied customers that have relied on Sterling Van Lines to get them across town and the country.
Sterling Van Lines
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Sterling Van Lines
Additional Cities Served: Long Beach, San Bernardino, El Monte, Downey, West Covina, Norwalk, RialtoShow More >
Moving Services
- Small Move
- Piano
- Antique
- Long Distance
- Residential Move
- Estate Move
- Freight
- Packing & Crating
- Local Storage Available
- Worry-Free Moving
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of Sterling Van Lines
We analyzed and organized the customer reviews of Sterling Van Lines in Los Angeles, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Sterling Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Sterling made me very happy with their service”
“Sterling Van Lines delivered our piano efficiently”
“great service and a good experience overall”
“awesome service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“punctual”
“delivered the piano on time”
“delivered on time”
“They were honest about the time frame.”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“a fair price”
“rates are extremely competitive”
“got me a price I could afford”
“It was really very reasonable.”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Sterling was very good at keeping me informed”
“Staff is very organized and maintained good communication”
“He was super responsive”
“communications were great”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no hidden fees”
“was not billed until delivery”
“follow through on what was promised”
“no additional payment required outside the quote”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“took 18 months to complete the move.”
“efficient and delivered ahead of estimated time”
“quick and efficient”
“efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“The guys were very nice, respectful and a little fun”
“these are the nicest movers”
“the movers were kind.”
“Sandra and Tony were great to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will definitely use them again”
“my first call would be to Sterling”
“highly recommend for long distance moves”
“would hire them again without a doubt”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Sterling was very responsive and professional”
“delivery crew were clicking like clockwork”
“very professional conduct”
“professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“great at resolving any moving difficulties”
“did not rectify the issue in a reasonable time.”
“no offer of reimbursement for lost mirror”
“did not rectify the delivery issue”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“delivered the piano without any damage”
“respected my property like it was their own”
“carefully wrapped including priceless antiques”
“items were packed with care and delivered unbroken”
Customer Insights
Local Move Duration: 3 hours from 3 reviews
Interstate Move Duration: 7 days from 14 reviews
Great Crew Members
| the whole team is A++++++++ | |
| Doug | Doug Brown was truly superb and very helpful |
| Sandy | Sandy was amazing at getting everything organized |
| Sandra,Tony | Sandra was very knowledgeable, Tony was professional |
| Sandi | Sandi was attentive and provided good service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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