The UPS Store, a nationwide company, provides a variety of services, including packing, shipping, printing, shredding, notarizing, faxing, and mailbox services all in one convenient location. Each UPS Store is locally owned and operated, offering personalized services to meet the needs of customers in their respective neighborhoods. Their service area covers all 50 states in the U.S., with hundreds of locations in each state. For those situated in Vallejo, CA, this includes access to Vallejo, CA moving services, along with all other UPS Store service offerings. The UPS Store stands out for providing professional packing and shipping resources, a wide range of printing and copying services, and mailbox services that go beyond a simple PO Box.
The UPS Store

About The UPS Store
Additional Cities Served: Napa
Moving Services
- Packing Services
- Shipping Services
Not Authorized
for Interstate Moves
Last Checked: 08/07/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of The UPS Store
We analyzed and organized the customer reviews of The UPS Store in Vallejo, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for The UPS Store based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“amazing service and will be back”
“great service received”
“got well taken care of”
“I love this UPS store and highly recommend their service”
2. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“extremely expensive”
“price was fair compared to other places”
“their prices are way lower compared to other locations”
“company tried to overcharge significantly”
3. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“everything has been taken care of without any problems”
“they were rude to customers”
“Itzel was super helpful”
“staff was absolutely STELLAR”
4. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“attempted to charge much more than a reasonable rate”
“charged for unexpected items”
“quoted a couple of dollars, charged significantly more”
“Made me pay anyway despite offer to do it for free”
5. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Quick service.”
“in and out of there, fast and efficient service”
“Fast and efficient”
“They're Fast”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“very friendly”
“they were rude to customers”
“Itzel was super helpful”
“staff was absolutely STELLAR”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again due to rudeness”
“best team and will be back”
“great experience overall”
“would definitely use their services again”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“acted unprofessionally towards customers”
“Itzel was super helpful”
“needs more training on professionalism”
“trained many other employees well”
9. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“No willingness to correct mistakes without guilt-tripping”
“manager apologized and showed willingness to right a wrong”
“no attempt to right the wrong or return calls”
“company did not follow up on issue”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“impeccable packing shows great care for items”
“Took great care in bubble wrapping and creating boxes.”
“half of my dishes arrived broken”
Great Crew Members
Itzel | helped find the right size box and pack it |
the lady manager | went above and beyond |
Arun | Arun provided the best customer service |
Aruna | Aruna made the live scan process easy |
Mattye | Mattye provided awesome customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Vallejo Moving Services
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