The UPS Store

Get a quote now.

The UPS Store logo
based on 273+ data points
Circle Info

About The UPS Store

The UPS Store, a nationwide company, provides a variety of services, including packing, shipping, printing, shredding, notarizing, faxing, and mailbox services all in one convenient location. Each UPS Store is locally owned and operated, offering personalized services to meet the needs of customers in their respective neighborhoods. Their service area covers all 50 states in the U.S., with hundreds of locations in each state. For those situated in Vallejo, CA, this includes access to Vallejo, CA moving services, along with all other UPS Store service offerings. The UPS Store stands out for providing professional packing and shipping resources, a wide range of printing and copying services, and mailbox services that go beyond a simple PO Box.

Additional Cities Served: Napa

Moving Services

  • Packing Services
  • Shipping Services
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 08/07/24

USDOT

2675392

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Have feedback for The UPS Store?

Customer Reviews of The UPS Store

We analyzed and organized the customer reviews of The UPS Store in Vallejo, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for The UPS Store based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

6.98/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

amazing service and will be back

great service received

got well taken care of

I love this UPS store and highly recommend their service

2. Affordability

4.93/10

Nationwide Average: 7.69/10

Reviews Mention icon

Recent Reviews Mention...

extremely expensive

price was fair compared to other places

their prices are way lower compared to other locations

company tried to overcharge significantly

3. Communication

6.83/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

everything has been taken care of without any problems

they were rude to customers

Itzel was super helpful

staff was absolutely STELLAR

4. Stick to Prices

1.68/10

Nationwide Average: 5.99/10

Reviews Mention icon

Recent Reviews Mention...

attempted to charge much more than a reasonable rate

charged for unexpected items

quoted a couple of dollars, charged significantly more

Made me pay anyway despite offer to do it for free

5. Speed

9.02/10

Nationwide Average: 8.58/10

Reviews Mention icon

Recent Reviews Mention...

Quick service.

in and out of there, fast and efficient service

Fast and efficient

They're Fast

6. Friendliness

7.58/10

Nationwide Average: 8.91/10

Reviews Mention icon

Recent Reviews Mention...

very friendly

they were rude to customers

Itzel was super helpful

staff was absolutely STELLAR

7. Will Hire Again

5.84/10

Nationwide Average: 8.18/10

Reviews Mention icon

Recent Reviews Mention...

would not hire again due to rudeness

best team and will be back

great experience overall

would definitely use their services again

8. Professionalism

5.96/10

Nationwide Average: 8.31/10

Reviews Mention icon

Recent Reviews Mention...

acted unprofessionally towards customers

Itzel was super helpful

needs more training on professionalism

trained many other employees well

9. Conflict Handling

3.45/10

Nationwide Average: 4.07/10

Reviews Mention icon

Recent Reviews Mention...

No willingness to correct mistakes without guilt-tripping

manager apologized and showed willingness to right a wrong

no attempt to right the wrong or return calls

company did not follow up on issue

10. Precision & Care

7.11/10

Nationwide Average: 8.01/10

Reviews Mention icon

Recent Reviews Mention...

impeccable packing shows great care for items

Took great care in bubble wrapping and creating boxes.

half of my dishes arrived broken

Great Crew Members icon

Great Crew Members

Itzelhelped find the right size box and pack it
the lady managerwent above and beyond
ArunArun provided the best customer service
ArunaAruna made the live scan process easy
MattyeMattye provided awesome customer service
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

Rankings You Can Trust background image
Trust Rankings icon

Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact The UPS Store

Location
101 W American Canyon Rd, American Canyon, CA, 94503
Phone
(707) 647-7500
Link
CTA background image

Ready to start your move?

Claim Listing icon

Is this your moving company?

Claim your company listing to get connected with customers, enhanced placement, and more!

Claim My Free Listing Now
Best Vallejo, CA Movers Featured Image