Lock & Roll Storage & Moving Co. is a family-owned and operated moving company based in Searcy and Conway, Arkansas. They provide long-distance and local moving services to clients in the surrounding areas, including those looking for movers in Little Rock, AR. In addition to moving assistance, Lock & Roll Storage & Moving Co. also offers storage services with facilities in Kensett, Judsonia, and Searcy. These storage units are accessible to customers 24/7 and come in various sizes to meet each unique need. The company prides itself on its knowledgeable and professional team, ensuring a smooth and efficient moving experience for all clients.
Lock & Roll Storage & Moving Co.
Very Good
based on 173+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Lock & Roll Storage & Moving Co.
Additional Cities Served: Conway, North Little Rock, Sherwood, Jacksonville, Cabot, Searcy, LowellShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
Awards
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Customer Reviews of Lock & Roll Storage & Moving Co.
We analyzed and organized the customer reviews of Lock & Roll Storage & Moving Co. in Little Rock, AR using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Lock & Roll Storage & Moving Co. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.4/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“recommend this company and would hire again”
“reasonably priced indicating high satisfaction”
“Lock and Roll team has earned my highest recommendation”
“Matt and his employees were professional and efficient”
2. Punctuality
8/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they have always been on time”
“they were not punctual”
“they were on time”
“showed up on time”
3. Affordability
8.77/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“reasonably priced indicating high satisfaction”
“prices were very reasonable”
“price was very reasonable”
“came in much cheaper than many of the quotes”
4. Communication
8.81/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“owner replied promptly to questions”
“awesome customer service”
“The communication made the transition easy”
“easy to communicate with”
5. Stick to Prices
5.65/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“they asked for $400 more than quoted”
“did it as they said they would”
“charged less than originally quoted”
6. Speed
8.66/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“incredibly efficient”
“crew were fast workers”
“incredibly slow delivery”
“guys were efficient”
7. Friendliness
9.45/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are friendly”
“kind”
“they have always been polite”
“crew had great manners”
8. Will Hire Again
8.92/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“agreed to a refund but trouble receiving it”
“recommend this company and would hire again”
“highly recommend them”
“would definitely hire them again”
9. Professionalism
9.28/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“kind and respectful moving team”
“employees were professional”
“crew conducted themselves well”
“very professional”
10. Precision & Care
8.83/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“respectful of my belongings”
“wrapped and protected furniture carefully”
“items moved without damage”
“took great care with everything”
Great Crew Members
| Matt | provided a refund after the dispute |
| Matt | Matt was professional and efficient |
| Matt | Matt was kind and patient |
| Matt | Matt and his team were hard workers |
| Matt | the owner came by to check on the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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