Pinnacle Moving Company Review
Looking to hire Pinnacle Moving Company? See our detailed 11-point review based on our independent analysis of Pinnacle Moving Company, 34 other Fayetteville moving companies, and 152 moving companies in Arkansas.
Pinnacle Moving Company has an overall score of 8.48 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 77.22% of all movers in Arkansas and the top 74.11% of moving companies nationwide. They score better than 116 movers in Arkansas.
Key Takeaways:
- Overall rating: 8.48 out of 10
- Highest 11-point rating category: Professionalism
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Pinnacle Moving Company is a premier residential mover that has been serving Northwest Arkansas for 20 years. From the beginning, its goal has always been to provide superior, white-glove service at an affordable price. It prides itself on its quality packing materials, efficient loading and unloading, and clean trucks fully equipped with the necessary equipment for your move. All its movers are fully vetted, background checked, and drug tested. They will pad and shrink wrap all items and protect your door jambs and floors. As one of the established movers in Fayetteville, AR, Pinnacle Moving Company is able to offer quality, personalized customer care, setting it apart from larger nationwide movers. It has extensive experience with both long-distance and intrastate moves, so no matter where you’re headed, it can be there by your side every step of the way.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Pinnacle Moving Company & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.25 | ↑ 11.3% | 29 | 0 | 100.0% | |
| Punctuality | 7.85 | ↓ -1.6% | 4 | 0 | 100.0% | |
| Affordability | 7.80 | ↑ 3.0% | 5 | 1 | 83.3% | |
| Communication | 8.45 | ↑ 13.7% | 7 | 0 | 100.0% | |
| Speed | 8.69 | ↑ 3.0% | 5 | 0 | 100.0% | |
| Friendliness | 9.26 | ↑ 6.1% | 15 | 0 | 100.0% | |
| Will Hire Again | 9.11 | ↑ 13.2% | 26 | 0 | 100.0% | |
| Professionalism | 9.28 | ↑ 13.5% | 19 | 0 | 100.0% | |
| Conflict Handling | 6.73 | ↑ 65.4% | 2 | 0 | 100.0% | |
| Precision & Care | 8.83 | ↑ 11.4% | 9 | 0 | 100.0% |
Recent Pinnacle Moving Company Reviews
Quality - 9.25/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.85/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.80/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.45/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Speed - 8.69/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.26/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.11/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.28/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 6.73/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 8.83/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Pinnacle Moving Company
- Residential Moving
- Storage Options
- Packing Services
- Packing Material
- Moving Insurance
- Move Your Business
- Nationwide & Local Moving
- Employees Insured, Bonded
- Provide Boxes & Packing Material
- Accredited by the BBB
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/27/25)- USDOT: 3746847
- MC: 1396398
- ENTITY TYPE: Carrier
2
Registered Trucks, Tractors, or Vans
3
Registered Drivers
8/15/24
Most Recent USDOT Update
20,000
Annual Interstate Miles (2024)
Detailed Customer Insights
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Awards
Contact Pinnacle Moving Company
- 4 S Fiddlesticks Trail, Rogers, AR, 72758
- (479) 925-6876
- https://pinnaclemovingnwa.com/
Follow Pinnacle Moving Company:
How we ranked the top Arkansas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Arkansas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Arkansas:
Our original review-based ranking algorithm
We started with a total of 152 companies that offer moving services in the Arkansas area.
From these 152 companies, we analyzed a total of 14,848 reviews dating all the way back to August 2009.
We also reviewed a total of 4 state and federal moving licenses from these 152 companies and 482 different 3rd party review and social profiles.
Each of the ~14,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 33,420 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 6,760 Fayetteville moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Arkansas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
