Metro Moving Company Review
Looking to hire Metro Moving Company? See our detailed 11-point review based on our independent analysis of Metro Moving Company, 50 other Little Rock moving companies, and 153 moving companies in Arkansas.
Metro Moving Company has an overall score of 8.48 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 76.58% of all movers in Arkansas and the top 74% of moving companies nationwide. They score better than 116 movers in Arkansas.
Key Takeaways:
- Overall rating: 8.48 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Metro Moving Company is a dedicated moving service based in North Little Rock, AR, proudly serving the Little Rock Metro area, including locations like Maumelle, Conway, Cabot, and several others. This extensive local focus suggests a commitment to addressing the moving needs of residents and businesses within this geographic scope. Metro Moving distinguishes itself by emphasizing a professional and stress-free moving experience, managing all aspects from packing to the heavy lifting of both residential and commercial moves. Their commitment to ensuring timely and safe transport of belongings, coupled with clear outs specializing in various situations including hoarder houses, positions them as a comprehensive service provider in Central Arkansas. The "Website Information" provided is useful for understanding the company's services, scope, and operational base, and it appears to be accurate with no indications of crawling errors such as 404 or 403 errors. The description is informative, properly detailing the company's offerings and its operational philosophy aimed at making moving easier and stress-free for its clients.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Metro Moving Company & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.05 | ↑ 9.0% | 16 | 0 | 100.0% | |
| Punctuality | 8.25 | ↑ 3.3% | 3 | 0 | 100.0% | |
| Affordability | 7.77 | ↑ 2.5% | 2 | 0 | 100.0% | |
| Communication | 8.19 | ↑ 10.2% | 4 | 0 | 100.0% | |
| Speed | 8.20 | ↓ -2.9% | 2 | 0 | 100.0% | |
| Friendliness | 9.17 | ↑ 5.0% | 10 | 0 | 100.0% | |
| Will Hire Again | 8.99 | ↑ 11.7% | 17 | 0 | 100.0% | |
| Professionalism | 8.94 | ↑ 9.3% | 9 | 0 | 100.0% | |
| Precision & Care | 8.56 | ↑ 8.0% | 5 | 0 | 100.0% |
Recent Metro Moving Company Reviews
Quality - 9.05/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.25/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 7.77/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.19/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 8.20/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.17/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.99/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.94/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 8.56/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Metro Moving Company
- Local Moving
- Long Distance Moving
- Packing Services
- Commercial Moving
- Residential Moving
Licenses
We do not currently have license data to display for Metro Moving Company
Detailed Customer Insights
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Awards
Contact Metro Moving Company
- Haskell, AR, 72015
- (501) 485-1465
- https://metromoving.co/
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How we ranked the top Arkansas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Arkansas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Arkansas:
Our original review-based ranking algorithm
We started with a total of 153 companies that offer moving services in the Arkansas area.
From these 153 companies, we analyzed a total of 14,806 reviews dating all the way back to August 2009.
We also reviewed a total of 4 state and federal moving licenses from these 153 companies and 483 different 3rd party review and social profiles.
Each of the ~14,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 33,326 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 6,092 Little Rock moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Arkansas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
