Koller Moving and Storage Review
Looking to hire Koller Moving and Storage? See our detailed 11-point review based on our independent analysis of Koller Moving and Storage, 13 other Fort Smith moving companies, and 152 moving companies in Arkansas.
Key Takeaways:
- Koller Moving and Storage is the Top 10 Movers in Fort Smith, AR
- Overall rating: 6.56 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Located in Fort Smith, Koller Moving and Storage is a family-owned and operated moving company spanning three generations. It offers full-service moving and storage solutions and has been an approved service provider for the US military since early 1990. Its dedication to customer satisfaction extends to its many services, including local, long-distance, interstate, and even international relocations. Koller Moving and Storage can also provide all the supplies you’ll need, from boxes to dish packs and mattress cartons. It also brings all the right equipment to protect your belongings and property, including padding, shrink wrap, and floor mats. And if you need temporary or permanent storage, Koller Moving and Storage has solutions to meet your budget.
Our Research
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between Koller Moving and Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Quality | 7.04 | ↓ -15.2% | 11 | 5 | 68.8% | |
Punctuality | 7.15 | ↓ -10.4% | 6 | 2 | 75.0% | |
Affordability | 7.80 | ↑ 3.0% | 3 | 0 | 100.0% | |
Communication | 4.94 | ↓ -33.5% | 5 | 7 | 41.7% | |
Stick to Prices | 7.72 | ↑ 29.4% | 3 | 0 | 100.0% | |
Speed | 8.73 | ↑ 3.3% | 6 | 0 | 100.0% | |
Friendliness | 7.74 | ↓ -11.4% | 5 | 1 | 83.3% | |
Will Hire Again | 6.46 | ↓ -19.7% | 11 | 7 | 61.1% | |
Professionalism | 6.09 | ↓ -25.5% | 3 | 3 | 50.0% | |
Conflict Handling | 1.61 | ↓ -60.3% | 0 | 3 | 0.0% | |
Precision & Care | 6.92 | ↓ -12.7% | 3 | 1 | 75.0% |
Recent Koller Moving and Storage Reviews
Quality - 7.04/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.15/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.80/10
How affordable was the moving service?
Overall Review Distribution
Communication - 4.94/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 7.72/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 8.73/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 7.74/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 6.46/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 6.09/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 1.61/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 6.92/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Koller Moving and Storage
- Local Moving: AR/OK River Valley and NWA
- IntrAState Moving: Arkansas
- InterState Moving
- International Moving
- Military Moving
- Personalized Home Survey
- Packing Supplies
- Full Service/Custom Packing
- Disassembly & Crating
- Pad & Shrink Wrapping
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/27/25)- USDOT: 3137977
- MC: 97273
- ENTITY TYPE: Carrier
3
Registered Trucks, Tractors, or Vans
1
Registered Drivers
5/24/25
Most Recent USDOT Update
7,173
Annual Interstate Miles (2024)
Detailed Customer Insights
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Awards




Contact Koller Moving and Storage
- 615 S E St, Fort Smith, AR, 72901
- (479) 782-2088
- https://kollermoving.com/
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How we ranked the top Arkansas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Arkansas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Arkansas:

Our original review-based ranking algorithm
We started with a total of 152 companies that offer moving services in the Arkansas area.
From these 152 companies, we analyzed a total of 14,848 reviews dating all the way back to August 2009.
We also reviewed a total of 4 state and federal moving licenses from these 152 companies and 482 different 3rd party review and social profiles.
Each of the ~14,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 33,420 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 6,817 Fort Smith moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Arkansas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?