Poindexter Moving is a fully licensed and insured moving company known for transparent pricing and fast, efficient delivery. This locally owned and operated business has proudly been a part of the Phoenix, AZ moving service sector for over 25 years. Providing services like household and commercial relocations, labor-only moves, and professional packing, they have marked their expertise in the field. The Poindexter crew is highly trained and experienced, so you can rest assured your belongings will be handled with care. They offer free in-home estimates with no hidden fees to let you know exactly how much your move will cost before it begins. Poindexter Moving is 100% a non-smoking company which means your property and belongings will be free from secondhand smoke. This company is committed to providing a healthy and safe environment for its employees, its customers, and the communities where it operates.
Poindexter Moving
Moving Services
- Local Household Moves
- Commercial Moves
- Packing Services
- Moving Labor (Loading and Unloading)
- Pianos, Pool Tables & Other Specialty Objects
- Storage
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of Poindexter Moving
We analyzed and organized the customer reviews of Poindexter Moving in Phoenix, AZ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Poindexter Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Professional work and great communication”
“considerate, professional and efficient service”
“professional, hard working, and fast”
“great job by movers”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“They were on time”
“They were on time”
“They were prompt”
“The movers were on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“reasonably priced”
“fair pricing”
“worth every penny”
“costs were very budget friendly”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Great communication throughout”
“customer service skills are abysmal”
“customer service skills are abysmal”
“Denise was very responsive on the phone and via email”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged more than quoted”
“there were no hidden costs”
“overall price ended up being the same as quoted”
“there were no hidden fees”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“fast during the move”
“fast and efficient move”
“finished in less time than what was estimated”
“Tommy and James were very efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they were very nice and courteous”
“lack of professionalism and customer satisfaction”
“friendly and fun to have in our house”
“Made me feel comfortable”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Highly recommend and have used more than once”
“would select Poindexter for packing for a move over others”
“would hire again”
“would recommend to all of my friends”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“considerate and professional service”
“Professional behavior observed”
“crew was very professional”
“lack of professionalism by Anthony”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“dismissal when approached about issues”
“Took care of everything needed”
“customer service was unhelpful in resolving issues”
“seemed unwilling to help with the issue”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“careful and thorough with items”
“careless and broke a valuable marble table”
“careless crew broke a marble table”
“wrapped and padded all belongings, treated everything with great care”
Customer Insights
Cost: $ 439.00 from 4 historical data points
Local Move Duration: 2.25 hours from 24 reviews
Great Crew Members
| Robert,Jose,Anthony | Robert and Jose for superb work, Anthony for arranging everything |
| Anthony, Ronnie, Jose, James, Mark | Anthony was very helpful, and the rest did all the hard work moving |
| Tommy,James,Denise | Tommy and James are AWESOME, Denise answered my questions |
| Ronnie, Jose, Mark, James | incredible job done and took extreme care |
| Anthony | mentioned positively for his role in the company |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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