Call Now
Established in 2014, ARMS (Affordable Reliable Moving Services) is a family-owned moving company that provides residential and commercial moving services to Scottsdale, AZ, and the surrounding area. From full-service packing to hourly labor, ARMS is dedicated to providing its customers with a customizable moving experience that fits their needs. This company is experienced with moving apartments, houses, storage units, and office buildings, making it a suitable choice for almost any type of move. Its team of trained professionals is also qualified to move specialty items, including pianos, safes, antiques, and other large or fragile items. Interested in exploring more moving options in the city? Check out our list of high-quality movers serving Phoenix, AZ.
ARMS-Affordable Reliable Moving Solutions
Moving Services
- Local household moves
- Packing services
- Loading/unloading
- Pickup/delivery
- Specialty items
- Offices
- Storage units
- Apartments
- Senior living
- Junk removal
Awards
Have feedback for ARMS-Affordable Reliable Moving Solutions?
Error. Please try again later.
Customer Reviews of ARMS-Affordable Reliable Moving Solutions
We analyzed and organized the customer reviews of ARMS-Affordable Reliable Moving Solutions in Phoenix, AZ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for ARMS-Affordable Reliable Moving Solutions based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“awesome service”
“outstanding service”
“they were fast and efficient”
“they were friendly, careful, and fast”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up on time”
“This team was punctual”
“Steve and his helpers showed up on time”
“arrived all 3 times”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“reasonably priced”
“very reasonably priced”
“highly recommend everything about this company”
“cheaper than any other moving company”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“extremely polite and professional”
“great communication by phone and during the move”
“ignored my emails and specific instructions”
“Michelle was always friendly and accommodating”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no hidden fees”
“there's not one thing that did not go perfect”
“Billed just for the time it took, not the estimate”
“Charged a trip fee despite being told it was included in total.”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“moved quickly”
“fastest and hardest working guys”
“fast and efficient implies speediness”
“fast service”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“extremely polite”
“they are friendly”
“arrived friendly, polite, accommodating”
“crew was courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will definitely use them again”
“I 💯% recommend them”
“would hire again”
“Would definitely recommend”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“extremely polite and professional”
“very professional”
“Steve was unprofessional in his conduct”
“crew worked like a fine oiled machine”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“pointed out a tiny wall ding they caused”
“Steve did not attempt to fix the issue amicably”
“Michelle and Steve managed to arrange a third day”
“Company did not care about the misleading information and extra charges.”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“handled all of my items with care”
“they took care with every piece”
“careful with items”
“very knowledgeable about best practices for protecting our things”
Customer Insights
Local Move Duration: 2.75 hours from 10 reviews
Great Crew Members
| Steve, TY, Alejandro | Big thanks - you guys crushed it |
| Steve,Michelle | Steve and Michelle were accommodating and efficient |
| Steve | Steve was wonderful and courteous |
| Steve | very friendly and extremely efficient |
| Adrian, Nate | extremely efficient and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact ARMS-Affordable Reliable Moving Solutions
Ready to start your move?
Additional Resources
Phoenix Moving Services
Nearby Cities
