Mentors Moving & Storage
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Customer Reviews of Mentors Moving & Storage
We analyzed and organized the customer reviews of Mentors Moving & Storage in Scottsdale, AZ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Mentors Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers ”
“great service ”
“incredible service”
“excellent customer service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“crew arrived on time both days ”
“they were early ”
“on time”
“puncutal based on review ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“extremely expensive and deceptive pricing”
“saved money”
“overpriced for 8-mile move”
“prices are fair ”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“real teamwork, co-operation, & efficiency ”
“all questions answered”
“helpful office staff”
“communicated with me the entire time”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“original quote changed drastically”
“initial estimate matched overall cost ”
“quoted 8000 but charged 16000”
“quoted time was close even with increased scope ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“finished within their timeframe ”
“smooth move”
“super quick ”
“guys worked hard nonstop ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“pleasure to watch their teamwork ”
“great people ”
“they are friendly”
“very kind guys who moved me ”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again ”
“recommend this company and would hire again”
“highly recommend and would hire again”
“used them multiple times, would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“model employee and outstanding crew ”
“highly professional movers”
“very helpful”
“Juan and Eber were very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“lack of willingness to rectify situation”
“insufficient compensation for damages ”
“solve was quick and painless after hiccup ”
“significant amount less for movers from estimate ”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“packed with care and efficiency ”
“carefully packed and transported”
“secured my product”
“handled belongings with great care ”
Customer Insights
Local Move Duration: 3 hours from 11 reviews
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
| Kyle, Cesar, Marshall, Logan, Isaac | Kyle model employee, others outstanding in teamwork and efficiency |
| Kyle, Cesar, Issac | terrific workers, personable, recommend them |
| Kyle,Andrew | Kyle and Andrew provided a smooth move |
| Juan, Eber | excellent job and very professional |
| Andrew,Mason | they showed personal integrity and are careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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