Since 1990, this local moving company has been helping Scottsdale, AZ, residents move with its affordable relocation services. Unlike many other moving companies that contract out moving labor, Jones Moving & Storage hires qualified movers directly and trains them to treat your belongings with the utmost care. In Scottsdale, this company performs residential and commercial moves on a local and long-distance intrastate basis as well as providing storage solutions. Whether you're looking for short- or long-term storage, Jones Moving's secure, climate-controlled storage vaults are suitable for any household storage need, with all furniture padded and shrink-wrapped to ensure its safety. If you're moving to the Chandler area, you might want to check out some of the best movers in Chandler, AZ to help you with your relocation process.
Jones Moving & Storage
About Jones Moving & Storage
Additional Cities Served: Scottsdale, Gilbert, Tempe, Queen Creek, Paradise Valley
Awards
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Customer Reviews of Jones Moving & Storage
We analyzed and organized the customer reviews of Jones Moving & Storage in Chandler, AZ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Jones Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great experience with Jones Moving & Storage”
“recommend this company and would hire again”
“great job with all of our belongings”
“did an awesome job”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“workers arrived on time”
“They were right on time”
“were on time”
“they came out the same day I contacted them”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“pricing was not unreasonable”
“Their prices were the best”
“cost was very reasonable”
“more price friendly than competitors”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“easy booking and prompt communication”
“very helpful and responsive throughout the process”
“they did not listen to my instructions”
“helpful and kept me updated”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“quote matched the phone and email confirmation”
“bill was less than expected”
“straightforward pricing”
“honest about pricing”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“they were in a hurry”
“2 hour move in and 1 hour arranging”
“They worked fast.”
“exceptionally fast”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“workers were all cordial”
“were so friendly and they liked our dogs”
“everyone on the crew was very friendly”
“polite and respectful helpers”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would have no trouble recommending them”
“would definitely hire again”
“would hire again for the move”
“highly recommend Jones moving and storage”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew was very responsible”
“meticulous, reliable and professional”
“efficient and careful work”
“process was incredibly good and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“happily looked at and fixed the desk”
“promised to come back but failed”
“called me a liar and refused liability”
“manager threatened instead of rectifying the issue”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“handled our items with care”
“helped with covering all items”
“Taking good care of all our belongings - not even a scratch.”
“not one item was damaged or broken”
Customer Insights
Local Move Duration: 3 hours from 3 reviews
Great Crew Members
| Steve,Candice | took pride in their business, professional |
| Chandler, Steven | Both showed great strength and made process seem effortless |
| Rodney, Chris | provided efficient and courteous service |
| Joe, Billy | they were both nice and worked fast |
| Candice, David | helpful service and efficient work by movers |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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