Family Movers is a locally owned and operated moving company that provides a range of relocation services throughout the state of Arizona. Based in Scottsdale, this company not only performs residential and commercial moves but also offers home staging, fine art installation, and delivery services. As a result, Family Movers is suitable for everyone from homeowners to corporate offices, art galleries, and more. Its white-glove service includes protective stretch wrap, moving blankets, and furniture reassembly, while its team of professional movers in Phoenix, AZ is trained to treat your belongings like their own.
Family Movers LLC
Moving Services
- White-Glove Service
- Stretch Wrap
- Moving Blankets
- Furniture Disassembly
- Reassembly
- Stairs Included
- Pro Movers
- Local
- Long-distance
- Commercial
Not Authorized
for Interstate Moves
Last Checked: 09/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards


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Customer Reviews of Family Movers LLC
We analyzed and organized the customer reviews of Family Movers LLC in Phoenix, AZ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Family Movers LLC based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“service provided was poor”
“terrible experience with the service.”
“great service until moving day”
“quality and commitment of their teams has always been outstanding”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“took a month and a half to deliver.”
“they are on time”
“they were on time”
“were on-time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“price doubled upon arrival”
“prices were the most reasonable”
“price was about 30% less than other movers”
“Honest prices up front”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“customer service was horrible”
“they just keep saying a manager will call back”
“they never return calls with a resolution”
“It was a pleasure to work with them”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“were overcharged for services”
“minimum charge and pricing structure not clear upfront”
“Honest prices up front”
“didn't charge me more for a bigger crew”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“delivery took a month and a half.”
“super efficient and quick”
“quick and efficient job”
“quick with the move”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“service seemed great until they damaged my items”
“easy to work with”
“they are very nice”
“Great team”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“incredibly disappointed with the service”
“would regret using this company again.”
“want my desk replaced”
“will be our first and only choice”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“only employee had to find help on Craigslist”
“crew did not secure items well despite assurances”
“professional and did an excellent job”
“promised a white glove service but broke my desk”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“offer of $81 on a claim of $13,000”
“resolved my issue by paying half for the desk”
“minimum charge not disclosed initially”
“have not resolved the issue with my broken desk”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“furniture was missing, other items severely damaged”
“gouged a hole in wall, missing items.”
“they broke my desk and left scratches on my dryer”
“always use care in every step of the process”
Customer Insights
Local Move Duration: 5.75 hours from 4 reviews
Great Crew Members
Paul, Ace, Richard | You Guys Rock! |
Chris, Pablo, Elias | were very professional and made the move easy |
Christopher, Alex, Henry | took outstanding care of us and provided professional service |
Christopher, Alex | highly recommend Christopher and Alex |
Christopher,Mario | were great, extremely professional and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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