Family Movers LLC Review
Looking to hire Family Movers LLC? See our detailed 11-point review based on our independent analysis of Family Movers LLC, 118 other Phoenix moving companies, and 429 moving companies in Arizona.
Family Movers LLC has an overall score of 8.12 out of 10. Based on our extensive analysis, this is a Very Good score and places it in the top 58.25% of all movers in Arizona and the top 63.16% of moving companies nationwide. They score better than 249 movers in Arizona.
Key Takeaways:
- Overall rating: 8.12 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Family Movers is a locally owned and operated moving company that provides a range of relocation services throughout the state of Arizona. Based in Scottsdale, this company not only performs residential and commercial moves but also offers home staging, fine art installation, and delivery services. As a result, Family Movers is suitable for everyone from homeowners to corporate offices, art galleries, and more. Its white-glove service includes protective stretch wrap, moving blankets, and furniture reassembly, while its team of professional movers in Phoenix, AZ is trained to treat your belongings like their own.
Our Research
- Analyzed 266 total reviews
- Reviewed 7 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 976 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Family Movers LLC & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.37 | ↑ 12.8% | 167 | 9 | 94.9% | |
| Punctuality | 9.43 | ↑ 18.2% | 61 | 2 | 96.8% | |
| Affordability | 8.35 | ↑ 10.2% | 17 | 2 | 89.5% | |
| Communication | 8.14 | ↑ 9.5% | 41 | 8 | 83.7% | |
| Stick to Prices | 4.73 | ↓ -20.6% | 2 | 3 | 40.0% | |
| Speed | 9.57 | ↑ 13.3% | 66 | 2 | 97.1% | |
| Friendliness | 9.78 | ↑ 12.0% | 126 | 1 | 99.2% | |
| Will Hire Again | 9.35 | ↑ 16.1% | 197 | 10 | 95.2% | |
| Professionalism | 9.30 | ↑ 13.7% | 132 | 8 | 94.3% | |
| Conflict Handling | 2.33 | ↓ -42.8% | 1 | 10 | 9.1% | |
| Precision & Care | 9.03 | ↑ 13.9% | 102 | 9 | 91.9% |
Recent Family Movers LLC Reviews
Quality - 9.37/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.43/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 8.35/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.14/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 4.73/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.57/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.78/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 9.35/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.30/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 2.33/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.03/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Family Movers LLC
- White-Glove Service
- Stretch Wrap
- Moving Blankets
- Furniture Disassembly
- Reassembly
- Stairs Included
- Pro Movers
- Local
- Long-distance
- Commercial
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 9/05/24)- USDOT: 2842541
- MC: 75726
- ENTITY TYPE: Carrier
5
Registered Trucks, Tractors, or Vans
3
Registered Drivers
4/01/22
Most Recent USDOT Update
50,000
Annual Interstate Miles (2021)
Detailed Customer Insights
Based on our analysis of Family Movers LLC's customer reviews:
5.75 hrs
Local Move Duration
based on 4 reviews
Error. Please try again later.
Awards
Contact Family Movers LLC
- 2875 West Chandler Boulevard, Scottsdale, AZ, 85255
- (602) 595-1337
- https://www.whitegloveessentials.com/
Follow Family Movers LLC:
How we ranked the top Arizona movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Arizona.
Rating Methodology
Here's the methodology we used to come up with the best movers in Arizona:
Our original review-based ranking algorithm
We started with a total of 429 companies that offer moving services in the Arizona area.
From these 429 companies, we analyzed a total of 74,225 reviews dating all the way back to August 2007.
We also reviewed a total of 21 state and federal moving licenses from these 429 companies and 1,398 different 3rd party review and social profiles.
Each of the ~74,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 228,775 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 35,302 Phoenix moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Arizona moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
