Berger Allied Moving & Storage, established in 1910, is a one-source provider of transportation and storage services with a focus on customer satisfaction and flexibility. With over 100 years of experience, the company has expanded to 16 nationwide locations across the U.S. and operates a fleet of more than 600 vans. This moving giant offers both residential and commercial moving services. They service multiple areas, including being one of the movers in Phoenix, AZ. Berger is an accredited member of the Better Business Bureau and showcases their commitment to quality and unsurpassed customer service. They are also actively involved in supporting their local communities through donations and various charitable initiatives.
Berger Allied Moving & Storage
Moving Services
- Residential & Commercial Moving Services
- Local Moving Services
- Long-Distance Moving Services
- Cross-Country Moving Services
- International Moving Services
- Small Moving Services
- Piano Moving Services
- Pool Table Moving Services
- Last-Minute Moving Services
- Furniture Moving Services
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Customer Reviews of Berger Allied Moving & Storage
We analyzed and organized the customer reviews of Berger Allied Moving & Storage in Phoenix, AZ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Berger Allied Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.38/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great especially for my military move”
“fantastic service”
“great work by movers”
“overall rating of moving service is poor.”
2. Punctuality
7.94/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up on time”
“did not deliver on time.”
“Chris and his team were on time”
“crew in AZ showed up right on time”
3. Affordability
7.42/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“gave us a fabulous rate”
“competitive pricing and no extra weekend charge”
“affordable”
“unexpected and high costs for storage and moving”
4. Communication
7.84/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“office team kept us informed”
“did not communicate well.”
“they were unapologetic and unfriendly”
“Chris was on-top of everything”
5. Stick to Prices
5.64/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“that was the exact amount I paid”
“additional handling not initially disclosed”
“spot on with my estimate”
“quote significantly changed after belongings in storage”
6. Speed
8.53/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“they were quick”
“worked tirelessly to get the job done”
“completed our move in one day”
“team was FAST”
7. Friendliness
8.7/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“friendly and courteous”
“they are friendly”
“efficient and polite”
“team were friendly”
8. Will Hire Again
8.17/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would definitely recommend to anyone PCSing”
“recommend this company and would hire again”
“would definitely recommend and hire again”
“Would not hire again due to stolen item”
9. Professionalism
7.91/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew was professional”
“movers show up high and unprofessional.”
“were professional in unpacking and assembling”
“team conducted themselves professionally”
10. Conflict Handling
3/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“tried but no return of lost items”
“Did not mention effort to right the wrong”
“did not attempt to rectify taking my items”
“no effort to rectify the missing items situation”
11. Precision & Care
7.36/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“didn’t leave a mess or damage anything”
“handled our items with care”
“items lost but handling generally good”
“Bose Bluetooth speaker stolen”
Customer Insights
Cost: $ 8711.00 from 3 historical data points
Interstate Move Duration: 10 days from 7 reviews
Great Crew Members
| Chris Kendell | handled our stuff with care and professionalism |
| Chris | Chris coordinated everything well and ensured punctuality |
| Chris Kendall,Juienne | very professional, accommodating, and friendly |
| Jaime, Dan, Jared, Conner | were polite, friendly, and professional |
| Amy | Amy was incredibly sweet on the phone |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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