Bekins Moving Solutions
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Customer Reviews of Bekins Moving Solutions
We analyzed and organized the customer reviews of Bekins Moving Solutions in Phoenix, AZ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Bekins Moving Solutions based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“they were nice and helpful”
“great work by movers”
“nightmare move, almost every item was damaged ”
“one of the best in the moving industry”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“show up on time”
“They arrived on time”
“always on top of what was going on”
“Always on time, even early”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“"prices were nowhere near what they quoted"”
“reasonable price”
“Original estimate was very fair”
“our quoted price went up by almost $1k”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“very helpful with my hard of hearing grandmother”
“The staff was helpful”
“"ghosted us when attempted to get clarity"”
“they are willing to help”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“"came out HUNDREDS more than their original quote"”
“they did everything they said they would do”
“gave a quote and stood by it”
“charged based on actual weight versus original estimate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Unbelievably efficient”
“container unloaded very quickly”
“two and a half weeks late”
“were laziest movers, took their time”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“everyone was so nice”
“great sense of humor”
“they are friendly”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“would not recommend this mover ”
“would hire again”
“Would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“handled everything professionally”
“very knowledgeable about packing”
“came up with smart solutions”
“Jordan was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“claim process was painless, paid promptly ”
“"never dropped off the patio cushion they promised"”
“they get issues fixed right away”
“dumped a pile of unboxed items into the garage”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“piano moved without issues”
“nothing broken”
“wood furniture was damaged, electric desk ruined ”
“"Broken items including a lamp, fire pit was scraped"”
Customer Insights
Cost: $ 6552.00 from 3 historical data points
Interstate Move Duration: 13 days from 8 reviews
Great Crew Members
| Juan | Juan did a good job and directed others well |
| Jordan | Jordan was a great worker and professional |
| Jason | Jason was very professional, friendly, and fixed the TV. |
| Alex | Thanks Alex! |
| Driver | Driver and team did a fantastic job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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