Are you looking for a relocation solution that lets you pack at your pace, save money, and personalize the moving experience? With Mesa, AZ movers, such as UNITS Portable Storage, you are offered a variety of storage containers that can be delivered to your new home or to a secure storage facility whenever you're ready, with no pressure or deadlines to make your move even more stressful. With both 12-foot and 16-foot containers available, each with more usable space than many other portable storage containers, it's easy to prepare for your move on your own time.
UNITS Moving and Portable Storage of Phoenix
About UNITS Moving and Portable Storage of Phoenix
Additional Cities Served: Chandler, Scottsdale, Gilbert, Tempe, Queen Creek, Fountain Hills, TollesonShow More >
Awards
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Customer Reviews of UNITS Moving and Portable Storage of Phoenix
We analyzed and organized the customer reviews of UNITS Moving and Portable Storage of Phoenix in Mesa, AZ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for UNITS Moving and Portable Storage of Phoenix based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.2/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“they are the best”
“Everything has been great”
“entire experience was professional”
“This company is GREAT!”
2. Punctuality
9.16/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were on time”
“drivers were extremely communicative about timing”
“was promptly contacted early Monday”
“Driver came exactly when stated”
3. Affordability
8.81/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Cheaper than the other guys also.”
“most feasible pricing found”
“good value implies affordability”
“cost was too high”
4. Communication
9.28/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“explained the process well”
“great customer service from the driver”
“Brooke and drivers were communicative”
“Brooke has the best customer service.”
5. Stick to Prices
7.11/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“noticed some inconsistencies in the invoice”
“NO HIDDEN FEES”
“No mention of changing prices, so assuming best ”
“Couldn't be happier with the service”
6. Speed
8.82/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“They are super quick on delivery and pickup of units.”
“Arrived before expected date, implying speediness ”
“Everything went smoothly from pick up to storage and delivery”
“Quick delivery and pick up”
7. Friendliness
9.63/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“so curious and wonderful drivers”
“Javier and Juan were very kind”
“kind and humble”
“Everyone was pleasant”
8. Will Hire Again
9.21/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“highly encourage everyone to use them”
“would hire again”
“Overall a great experience”
“USE EM!”
9. Professionalism
8.67/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“the driver provided great customer service”
“driver was patient and professional”
“experience was professional and informative”
“crew was professional”
10. Conflict Handling
6.07/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“genuinely tried to rectify the misunderstanding”
“had a driver back in 45min to drop off a forgotten item”
“went above and beyond to ensure satisfaction”
“didn't offer a discount or own up to error”
11. Precision & Care
7.97/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“my stuff was delivered without any issues”
“Ensured belongings were happy implies careful handling”
“everything was in place at arrival and we had no damage”
“use a robot that keeps the unit level to prevent damage”
Great Crew Members
| David | great customer service from the driver |
| Brooke | walked me through the Agreement thoroughly |
| Brooke | Brooke has the best customer service. |
| Brook | great to work with |
| Brook | Brook made the process clear and was very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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